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Retrieving email from Hotmail spam folder

Discussion in 'Web & Email' started by anita5, Feb 14, 2013.

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  1. anita5

    anita5 Thread Starter

    Feb 14, 2013
    I am unable to retireve a gift certificate that was sent to my hotmail account, but the sender is not authorized to access my exclusivity . My junk mail box is empty.
  2. hewee


    Oct 26, 2001
    If the junk mail box is empty then it's gone forever. You could look in the trash folder but I don't think it will be there.
    You can also ask if the gift certificate can be email again and tell them why.
  3. Couriant

    Couriant Trusted Advisor

    Mar 26, 2002
    First Name:
    Not much you can do due to your privacy setting. You will need to get the e-mail address they are sending from and add it to your contacts so Hotmail will put the E-Mail in your Inbox, not deleting it.
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