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Retrieving files from a hard drive

Discussion in 'Hardware' started by mmiller0992, Sep 4, 2019.

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  1. mmiller0992

    mmiller0992 Thread Starter

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    My HP laptop display quite working. I couldn't get it fixed so I got a new HP laptop. I removed the hard drive from the old one and bought an adapter hoping to get my files off of it. I plugged it in and I see the hard drive, I click on it and it says retrieve files..so i follow all the directions and I get a message that my files have been retrieved, but I cannot find them I'm not completely computer illiterate, but not a pro either...lol any help would be appreciated.
     
  2. drfootware

    drfootware

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    What OS is on the old hard drive? Did you hook up the old HD via USB?
     
  3. Oddba11

    Oddba11

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    Don't use the "retrieve files" wizard or whatever you are doing. Simply browse the HDD, find your files, and copy them to the new computer.
     
  4. mmiller0992

    mmiller0992 Thread Starter

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    I am using Windows 10 on both laptops
     
  5. mmiller0992

    mmiller0992 Thread Starter

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    I have tried that and I cannot open any of the folders
     
  6. plodr

    plodr

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  7. mmiller0992

    mmiller0992 Thread Starter

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  8. plodr

    plodr

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    I'm glad you now have access to your files.
     
  9. crjdriver

    crjdriver Moderator

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    Just a word of advise. If these files are important to you, you make backups. Data you do not backup is data you do not care about AND you should expect to lose said data. ALL hard drives fail; it is only a question of when your drive will fail.
     
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