Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190620223339.000000+060
Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 919 GB (799 GB Free); D: 10 GB (1 GB Free);
Motherboard: Foxconn 2ABF, ver 1.00
System: AMI, ver HPQOEM - 1072009, s/n CZC1317Z34
Antivirus: Windows Defender, Disabled
At the end of June I had a problem with my USB connected HP Laserjet and after being advised to download and install the latest driver I have not had any problems until today when I was back to really slow print download, abour 4min to download and print an A4 sheet.
I clicked on the USB Controllers in Device Manager and after then clicking on GenericUSB Hub I got the following message
Last Device Instance Id: USB\VID_03F0&PID_5C17\6&189f3c2c&0&2
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: false
Status: 0xC0000719
HP EWS UPD (the Printer driver) Events I got the following message
Device USB\VID_03F0&PID_5C17&MI_01\7&323d6f79&0&0001 requires further installation.
USB Printing Support I got this message
Device USB\VID_03F0&PID_5C17&MI_00\7&323d6f79&0&0000 was configured.
Driver Name: usbprint.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: USBPRINT_Inst.NT
Driver Rank: 0xFF2002
Matching Device Id: USB\Class_07
Outranked Drivers:
Device Updated: false
Parent Device: USB\VID_03F0&PID_5C17\S142HG3
Where Generic Hub message it states Present: false or in theHP EWS UPD it states requires further installation or in the Printing Support it states Devise Updated: false could any of these be causing the return of my problem?
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20190620223339.000000+060
Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 919 GB (799 GB Free); D: 10 GB (1 GB Free);
Motherboard: Foxconn 2ABF, ver 1.00
System: AMI, ver HPQOEM - 1072009, s/n CZC1317Z34
Antivirus: Windows Defender, Disabled
At the end of June I had a problem with my USB connected HP Laserjet and after being advised to download and install the latest driver I have not had any problems until today when I was back to really slow print download, abour 4min to download and print an A4 sheet.
I clicked on the USB Controllers in Device Manager and after then clicking on GenericUSB Hub I got the following message
Last Device Instance Id: USB\VID_03F0&PID_5C17\6&189f3c2c&0&2
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF100
Present: false
Status: 0xC0000719
HP EWS UPD (the Printer driver) Events I got the following message
Device USB\VID_03F0&PID_5C17&MI_01\7&323d6f79&0&0001 requires further installation.
USB Printing Support I got this message
Device USB\VID_03F0&PID_5C17&MI_00\7&323d6f79&0&0000 was configured.
Driver Name: usbprint.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.18362.1
Driver Provider: Microsoft
Driver Section: USBPRINT_Inst.NT
Driver Rank: 0xFF2002
Matching Device Id: USB\Class_07
Outranked Drivers:
Device Updated: false
Parent Device: USB\VID_03F0&PID_5C17\S142HG3
Where Generic Hub message it states Present: false or in theHP EWS UPD it states requires further installation or in the Printing Support it states Devise Updated: false could any of these be causing the return of my problem?