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Returning Dell Computer to Factory State

Discussion in 'Windows XP' started by olanark, Nov 16, 2010.

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  1. olanark

    olanark Thread Starter

    Joined:
    Nov 2, 2008
    Messages:
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    I just received a second-hand system and I am wondering if I can reset it to factory condition, before passing it on, retaining Windows, but removing all the former user's files and tweaks, file by file. System info is below. On my Acer this was a simple keyboard command, but I have not been able to find a command for this Dell.

    Thanks.

    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name
    System Manufacturer Dell Computer Corporation
    System Model OptiPlex GX260
    System Type X86-based PC
    Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2391 Mhz
    BIOS Version/Date Dell Computer Corporation A05, 2/26/2003
     
  2. vicks

    vicks

    Joined:
    Jan 31, 2005
    Messages:
    5,145
    You might contact Dell and see if you can get a set of recovery disks from them. You will need your model number and the service tag number on the machine. If this is a desk top the service tag is probably behind the door on the front where the USB ports are.
    Vicks
     
  3. Old Rich

    Old Rich

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    Jan 17, 2003
    Messages:
    10,254
  4. SUEOHIO

    SUEOHIO

    Joined:
    Jan 30, 2007
    Messages:
    3,754
    First Name:
    SUE
    i have a houseful of dell computers that are new and used laptops and desktops. dell restore disks consist of a dell branded copy of windows xp either pro or home and the other disk has all the drivers needed for that model of computer.they dont make recovery disks. they will not restore it back to factory conditions as what it was when it was brand new.good luck trying to get any disks from dell unless the computer is brand new and either came with vista or windows 7. believe me ive tried when ive bought used dells that came with nothing.your best bet is either borrow a copy of xp pro from someone or try to find a dell branded copy on ebay etc.since an optiplex is a desktop the service tag should be on the side along with the COA sticker.since your computer is 7 years old judging by the bios date u wouldnt want to restore it to what it came with anyway because a lot of that stuff is outdated by now or trial versions.as far as drivers u will have to go to the dell website and find your model of computer and download and burn to a cd the correct xp drivers for that computer.hope this helps.
     
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