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Ricoh C4500 printer staples papers from some computers but not other: Windows 7

Discussion in 'Hardware' started by roseuz, May 19, 2015.

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  1. roseuz

    roseuz Thread Starter

    Joined:
    Jul 2, 2013
    Messages:
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    I am unable to get the Ricoh C4500 printer to staple papers when the print job comes from the Windows 7 computer I am using. However, using another Windows 7 computer or a Windows XP computer, the printer is able to staple just fine.

    I have compared the settings on the two Windows 7 computers (the one that works and the one that doesn't), and everything seems to be the same. On the Windows 7 computer that I am using, the pages always print in the top side tray, even when I choose other trays. On the Windows 7 computer, the stapled papers print on the tray below the top one. I think this might be part of the problem.

    Hoping someone can help me out with this.

    Thanks.
     
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