Right-click in WinXP SP3 crashes explorer.exe

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Steve P321

Thread Starter
Joined
Feb 15, 2008
Messages
2
Hello,
I am building a new PC and had it running fine until I just noticed recently that whenever I right-click on the desktop to view Properties, Explorer.exe crashes hard and I have to reboot. The only thing I have installed recently is Office 2007 and SP3. Before I start uninstalling all of that I thought I'd ask the group if they have seen this recently. I searched for the error here and only found reports from pre SP3 users so I thought I'd ask first.
I've included my PC stats and the Application error logs below.

Operating System
Platform: Windows XP
Version: 5.01.2600 (Service Pack 3)
Language: English
System locale: English
User locale: English

Processor
Class: Intel(R) Pentium(R) 4 CPU 3.20GHz
Identifier: GenuineIntel
Number of processors: 2
MMX available: Yes
SSE available: Yes
SSE2 available: Yes
SSE3 available: Yes

Display
Primary: 1280x1024x32

Memory
Physical memory: 2,088.3 MB
Paging memory available: 4,030.4 MB
Virtual memory possible: 2,097.0 MB
================================
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10/10/2008
Time: 8:35:20 PM
User: N/A
Computer: SAM
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x0007ead4.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 37 65 61 64 34 0d 0a 7ead4..

TIA. Steve
 

Steve P321

Thread Starter
Joined
Feb 15, 2008
Messages
2
Thanks for the fast reply! It turns out it was the Intel Video Card. I used the link on your site and removed the registry entry. Worked like a charm.
 
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