Road Runner Junk

[Deke40]

When the RR technician came out he ran the software for the modem and then told me I could save money by running the activation cd myself, which I did. It installed IE6, which has been alright, but it installed a folder called Broadjump(20MB) and a Roadrunner folder(10MB). Also one called Support.com (16MB). Under Add\Remove I have one called "Broadjump Client Foundation" and another called "Broadjump Correct Connect Engine". Also there is a Bonus Pack that I suspect is from RR also.

My question is do I need all this baggage. I found some info on the Broadjump and Support.com that it is being used a lot by big business for easy installation of various software. I ask this question elsewhere and was told to get rid of all of it with out much in the way of an explanation. I don't want to have to redo everything if it fouls up my present connection.

 

[Del]

Lots of ISP's use BroadJump, it's an installation wizard. Most of the techs I know, by pass it and just install what needs to be installed. Don't see any reason you would not be able to uninstall it, but have you asked RR??

 

[Deke40]

Del-I didn't call RR because I figured they would give me a line of bs. Guess what? The tech said nuke it. Thanks for the push I needed to get rid of it. Gained about 70MB of space.

 

[Del]

I think most techs are like me and rather not have all the bells and whistles. Keep it simple.
Have a great one.

 

[Deke40]

I got rid of everything and decided to remove the entries in the Start Up in msconfig. I found all them except Medic. I looked in the following registry location to no avail:


HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run-
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run-
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices-
and delete the entres in the right pane.

I looked in all the other run and run once places and still can't find that particular one. Any ideas.

 

[Del]

If I'm not mistaken, Medic is a software that fixes many network and email issues for you. Might leave it for now and see if it is affecting you that much.

 

[Deke40]

It was uninstalled with all the other stuff. I just have the entry in the Msconfig\Startup that I would like to get rid of.

 

[Del]

Have you tried cleanup button in msconfig on the startup tab?

 

[Deke40]

Del-I didn't see the button you were talking about. I found it in Start\Programs\Disabled Startup Items and right clicked and deleted it. Thanks for the heads up.

 

[Del]

Just so you got rid of the beast..
Have a great night.