Tech Support Guy banner
Status
Not open for further replies.
4K views 1 reply 2 participants last post by  DakBai 
#1 ·
It worked fine for 3 years, but today when I tried playing it said updating before giving me an error message saying the following:

------------------------------------------------------------------------------------------------------------------------------------------------
Roblox

An error occurred while starting Roblox

Details: Unable to open file for writing:
C:Users\Sam\AppData\Local\Roblox\Downloads\.part: The process cannot access the file because it is being used by another process.
------------------------------------------------------------------------------------------------------------------------------------------------

I've tried multiple times to reinstall it and keep getting the same error, I even tried a system restore point from 2 weeks ago and it still wasn't working.

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18362, Installed 20191003204411.000000-420
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: AMD Radeon(TM) R4 Graphics, 512 MB
Hard Drives: C: 899 GB (749 GB Free);
Motherboard: LENOVO, ver SDK0J40700 WIN, s/n R30199TM
System: LENOVO, ver LENOVO - 1220, s/n R30199TM
Antivirus: Avast Antivirus, Enabled and Updated

Thanks for your help, this is my first time using this.
 

Attachments

See less See more
1
#2 ·
Is ROBLOX open in Task Manager (before installing [if so close it])? Can u manually delete the file in Windows Explorer?
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top