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Rog Strix z270e gaming possible RAM config crash

Discussion in 'Hardware' started by VikingErik, May 13, 2018.

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  1. VikingErik

    VikingErik Thread Starter

    Joined:
    May 13, 2018
    Messages:
    2
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz, Intel64 Family 6 Model 158 Stepping 9
    Processor Count: 4
    RAM: 32666 Mb
    Graphics Card: NVIDIA GeForce GTX 1080, -1 Mb
    Hard Drives: C: 930 GB (618 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., STRIX Z270E GAMING
    Antivirus: Windows Defender, Enabled and Updated

    My spec

    Monitor:Acer Predator x34a 100hz
    Motherboard: Rog Strix z270e gaming (Bios 1302)
    RAM: Corsair Vengance lpx 300mhz
    CPU: I5-7600k
    Cpu FAN: Cooler master airmaker8
    GPU: EVGA gtx 1080
    PSU: Hydro G 650W

    ---------------------------------------------------
    I found a thread here made by Sadpants.
    He has a 90% similar situation and hardware, we might both be from Norway.

    I'VE had this issue for a year now.
    Buying expensive computer without being able to use it to its potential, ending up using the cheap laptop instead. meh..


    link: https://forums.techguy.org/threads/need-help-diagnosticing-problem.1188671/

    please check Sadpants issues and troubleshooting are very much the same as what I've tried.






    1 driver is unknown and have been unable to update through Driver Booster 5 and manual attempt.
    This driver is for Bluetooth Qualcomm Atheros QCA61X4A 4.1 driver

    Within the Bluetooth driver, there is a file called "btcoins.dll". (uploaded picture)
    Just happen to look like bitcoins, yes? =>

    Though, while writing this topic, device manager shows no errors.

    Crash

    The screen turns black
    Fans run at max
    Sound is still flowing normal (ingame sounds are correct + windows sounds might play)
    Keyboard seems to work, I can alt+tab and get a windows sound ^
    Eventually I have to force powerdown.

    When windows start again, the only message I see is "display driver switched to integrated".
    Checking event log (new to this).

    -At critical is kernel id 41 with task 63

    *I've tried to upload a pic here with my event log*

    Happens only during open world games (Especially watch dogs 2 in silicon valley) Guild wars 2, far cry.

    Though Just cause 3, I have finished this game with a guess of 100 hours ingame.
    only 2 crashes has happened here. While watch dogs is at a crash number of 40ish within the same amount of time.


    Overclock: I have tried the bios auto 5ghz overclock settings. only get some challenges with temperature, but I am able to play many games without issue (not open world games) and after some work, I am able to get the temperature down and run any stress test without fail. (prime95, realbench asus and others I can't remember).

    I have tried 5ghz with XMP profile both on and off, makes no difference.

    tried default bios settings with and without xmp, makes no diff.

    Temperatures reach a peak of 90C cpu.
    GPU is always lower with peak at 80C.

    Things I've tried, if I remember everything

    reinstalling windows a few times.
    tried many types of registry cleaner.

    AVG paid version was the first installed.
    then I got Malwarebytes, systemadvanced care, driver booster 5 and windowsregistry cleaner.

    I think there is only 1 program that has not caused any issues, Malwarebytes.

    Moved the 2 RAM's around in different slots, which resulted in the computer listing them as 16gb *2 or as one 32gb. (viewed from task manager performance tab and memory window.)
    Have not tried using only 1 RAM.

    New issues I've caused, trying to solve the crash

    When booting, the computer POST 3 times before continuing.
    I think this is directly related to BIOS settings.

    Whenever Guild wars 2 is doing a loading screen, when it's done loading, I get minimized to desktop and then the game pops back up and continues normally.
    I THINK, this was caused by either advanced systemcare doing something OR me messing with paging files (which also caused watch dogs 2 not to launch. error code 0x0000000000000020 could not read memory).
    Because of this, I made a fresh install of windows last night.
     

    Attached Files:

  2. VikingErik

    VikingErik Thread Starter

    Joined:
    May 13, 2018
    Messages:
    2
    doanloaded Watch dogs. Could drive around silicon valley for a good 20 minutes before crash.
    ram at 2400mhz and default bios.

    checked event log.
    These came after the crash so I don't have any error to troubleshoot from.
    1 critical : kernel 1 error: system rebooted unexpectedly
    and 1 warning which was this:

    Windows Hello for Business provisioning will not be launched.
    Device is AAD joined ( AADJ or DJ++ ): Not Tested
    User has logged on with AAD credentials: No
    Windows Hello for Business policy is enabled: Not Tested
    Windows Hello for Business post-logon provisioning is enabled: Not Tested
    Local computer meets Windows hello for business hardware requirements: Not Tested
    User is not connected to the machine via Remote Desktop: Yes
    User certificate for on premise auth policy is enabled: Not Tested
    Machine is governed by none policy.
    See https://go.microsoft.com/fwlink/?linkid=832647 for more details.

    this error popped up when I started watch dogs 2.
    ---------------------------------------------------------------------
    Fault bucket 2111728065339086591, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: WatchDogs2.exe
    P2: 0.1.0.1
    P3: 10.0.17134.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:
    Attached files:
    \\?\C:\Users\ADMINI~1\AppData\Local\Temp\RDRC03C.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC03D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC04E.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC08A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC0AB.tmp.txt
    These files may be available here:

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: b3ff35d1-f637-4d4b-a7b4-b3eeb8f12b54
    Report Status: 268435456
    Hashed bucket: 6658a5c87dc870272d4e5d7cacc256ff
    Cab Guid: 0
     
    Last edited: May 13, 2018
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