1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Rogue Blue screens/Black screens

Discussion in 'Windows 7' started by SonicGal, Aug 22, 2011.

Thread Status:
Not open for further replies.
  1. SonicGal

    SonicGal Thread Starter

    Aug 17, 2011
    My pc specs are below:

    Windows 7 Ult. 64bit
    Gigabyte 880GA-UD3H
    AMD Phenom II X6 1100T
    500GB Seagate HDD
    Dynex 400 Watt Power Supply

    *all parts were bought BRAND NEW

    These problems ONLY occur when the pc boots up for the first time (after I shut it down at night and start it in the morning).

    Every now and then, the pc will boot up to the desktop. Everything looks normal. All the taskbar icons load, internet connection, everything. However, when I begin to use an application, primarily firefox, to browse the web, the pc will begin to stutter. The cursor movements become jagged and in about 5 seconds, the screen goes black. The pc fans are still on, but the hard drive light is off. Once, the screen went to a sky blue color instead of black, but the outcome was the same.

    The only way out is to reset the pc. After that, everything runs fine. I can do anything to the pc and it never crashes. This problem only occurs when the pc first initializes.

    Another issue is random blue screens. I've encountered about 4-5 in the past two months. When I start my morning, I boot my pc and walk out to get my coffee, leaving it to idle. Sometimes when I come back, a BSOD is waiting for me. Each time it's been the error code 0xF4, which doesn't do me a whole lot of good because that tells me it's a problem with hardware or software drivers. I can't debug the dump files either because each time the pc blue screens, it freezes before the memory can be dumped and saved. So I have a barren minidump folder.

    Event viewer doesn't say anything, other than the pc shut down unexpectedly and all that.

    And yes, I've done the following:

    -Set my pc to create minidump files
    -Ran memtest; ram checked out OK
    -chkdsk; OK
    -sfc /scannow; OK
    -Ran seatools boot disc; couldn't load the environment correctly, but worked on my laptop

    Any ideas? As always, thanks for your input.
  2. Lance1


    Aug 4, 2003
    Check the system Properties \ Startup and Recovery. Is the wright debug info set to Small Memory dump or Kernel Memory dump. You need it set to Small Memory dump to have a minidump log file in C:\Windows\minidump It would be best to have that file to see whats going on.
  3. SonicGal

    SonicGal Thread Starter

    Aug 17, 2011
    At the bottom of my first post, you will see a list of things I have already done/attempted (I have already set the pc to make minidumps). Also, I said that there are NO dump files created, so I cannot post any to be analyzed.

    Thanks for your response.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1013833

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice