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router blocking incoming e-mail?

Discussion in 'Web & Email' started by swifte, Oct 24, 2005.

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  1. swifte

    swifte Thread Starter

    Joined:
    May 17, 2000
    Messages:
    31
    I am running Win XP, Outlook Express 6.0, and a home network with a Linksys router. All of a sudden, I cannot receive incoming e-mail even though I have pinged the POP3 server and know that I am connecting. I can go off network and access it via dial-up, so I know that something in my router configuration is causing the problem. I have not installed any new software, changed the router configuration, or done anything else, so have no idea why this problem has started. The technical support people at my ISP had me reconfigure my e-mail account from scratch, re-set the router, etc. - all with no solution to the problem. Any ideas? Thanks!
     
  2. jrom727

    jrom727

    Joined:
    Jan 22, 2005
    Messages:
    954
    If you suspect your router causing the issue, try adjusting your enabling your MTU settings to 1492 or make sure MTU is set to 1492.

    *Connect to the Router by opening a web browser and entering http://192/168.1.1 or the IP address of the Router.
    *Enter the password if asked (default is "admin").
    *Click Advanced and select the Filters tab.
    *Look for the MTU option and select Enable. In the Size: field, enter the appropriate MTU (e.g. 1492).
    *Click the Apply and Continue buttons to complete the task.

    *Notes:
    If difficulties persist, change the Size: to different values. Try the following list of values, one value at a time, in this order, until the problem is solved: 1462, 1400. See MTU Ping Test for information on determining the optimal MTU.

    If this steps doesn't match what you have. Look it up on the linksys website on how to enable and change your MTU settings
     
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