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Router configuration issues

Discussion in 'Networking' started by computerhopeless, Feb 18, 2010.

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  1. computerhopeless

    computerhopeless Thread Starter

    Joined:
    Feb 18, 2010
    Messages:
    3
    I have been dealing with the same issue for the last couple months. I only need the router because I use my cable connection for TiVo. I am going to try your instructions.
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi,Computer:
    Ok if you still have the issue after following the above tutorial,please update your info starting a new thread on this forum.
    We try to keep from having similar problems mixed on the same thread.
    Gets very confusing sometimes..
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

    I've created a new thread for your issue here.

    Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

    Thanks for your cooperation.
     
  4. computerhopeless

    computerhopeless Thread Starter

    Joined:
    Feb 18, 2010
    Messages:
    3
    For the past several months my computer seems to be trying to connect to the internet via wireless. I have my modem hooked to my router so that I can hook tivo to the router to use the internet. It was never a problem for awhile, but recently my connection has been coming in and out. I contacted my internet and cable provider and was told nothing was wrong. I went thru the steps in turning off my router/comp/modem, then connected the modem, waited, then connected the router and booted up my computer. I checked the command screen and it still shows an IP for wireless, when I try just hooking up the modem directly to the computer, i get a different IP address. I just checked the command and i will copy and paste my results below.
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Kati>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : owner-a0fc89685
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : roc.mn.charter.com
    Ethernet adapter Local Area Connection 2:
    Connection-specific DNS Suffix . : roc.mn.charter.com
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
    roller
    Physical Address. . . . . . . . . : 00-11-43-5D-1C-84
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.101
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    Lease Obtained. . . . . . . . . . : Tuesday, January 19, 2010 12:42:58 P
    M
    Lease Expires . . . . . . . . . . : Tuesday, January 19, 2010 3:42:58 PM

    Ethernet adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Dell Wireless 1350 WLAN Mini-PCI Car
    d
    Physical Address. . . . . . . . . : 00-0B-7D-0C-24-82
    C:\Documents and Settings\Kati>
    Something just doesn't seem right.
     
  5. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    OK: From your ipconfig,you appear to have a working lan connection,no wireless adapter active or connected.
    Just to be sure that we have covered the basics,here is a brief setup guide to make sure that the setup and cabling was done prpoerly.
    Tips on setting up broadband connection, courtesy of Johnwill

    You don't need any setup disk to configure a broadband router.


    Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.
    • Turn off everything, the modem, router, computer.
    • Connect the modem to the router's WAN/Internet port.
    • Connect the computer to one of the router's LAN/Network ports.
    • Turn on the modem, wait for a steady connect light.
    • Turn on the router, wait for two minutes.
    • Boot the computer.

    When the computer is completely booted, let's see this.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    IPCONFIG /ALL


    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    Also,make and model of router?
    Also,when connected directly to the modem,what's the ipaddress.?
    It appears from the above that the router is providing the dhcp and dns function.No problem
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,832
    First Name:
    Terry
    Maybe I'm completely mis-understanding this, but It sounds like you are connected by ethernet, and thats' what you want, but the wireless is also connecting and disconnecting and you don't want it to. If so, switch the wireless off (Fn + F2).

    Also, if you are not using the wireless at all also disable it on the router. That's the best kind of wireless security, and your router may last longer.
     
  7. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Thanks Terry:
    :D
     
  8. computerhopeless

    computerhopeless Thread Starter

    Joined:
    Feb 18, 2010
    Messages:
    3
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Kati>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : owner-a0fc89685
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : roc.mn.charter.com
    Ethernet adapter Local Area Connection 2:
    Connection-specific DNS Suffix . : roc.mn.charter.com
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
    roller
    Physical Address. . . . . . . . . : 00-11-43-5D-1C-84
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.103
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    Lease Obtained. . . . . . . . . . : Friday, January 22, 2010 11:59:12 AM
    Lease Expires . . . . . . . . . . : Friday, January 22, 2010 2:59:12 PM
    Ethernet adapter Wireless Network Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Dell Wireless 1350 WLAN Mini-PCI Car
    d
    Physical Address. . . . . . . . . : 00-0B-7D-0C-24-82
    C:\Documents and Settings\Kati>

    The IP address when I am connected to the internet with the modem directly connected to the computer is 24.179.163.110
    The wireless router is a D-Link WBR-2310

    I think the post from Terry is correct, I don't know how to turn off the wireless though.
    Thank You
     
  9. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    I think Terry gave you the options in post #6
    Disable the wireless adapter in device manager.
    Make sure the wireless switch is off.
    Go into your router,and disable wireless capability.User's manual should help you there.Generally this will be in the wireless section of your router setup.Should be two options there.enable/disable as well as perhaps wireless Chanel being used and wireless mode.
    Disable wireless zero config in services.msc Third one from the bottom of this list.
    And just as an FYI.Again your wireless adapter shows as "not connected" so if you are getting a wireless connection,don't know where it is.

    Check your Services are Started on all PCs:
    • COM+ Event System (for WZC issues)
    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios helper
    • Wireless Zero Configuration (XP wireless configurations)
    • WLAN AutoConfig (Vista wireless configurations)
    • Workstation

    Note: You can check the services in Control Panel, Administrative Tools, Services.

    All of these services should be started, and their startup type should be automatic (or perhaps manual).

    If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
    __________________
     
  10. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,832
    First Name:
    Terry
    Sure does! :) Beginning of page 25 of the manual says

     
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