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Router disconnects randomly

Discussion in 'Networking' started by DeathSanta, Dec 1, 2007.

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  1. DeathSanta

    DeathSanta Thread Starter

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    Hello, I'm new and I'm having this problem that I absolutely have no idea what to do...
    Some months ago, I bought a netgear DG384Gv3 router and I use cables to connect it directly to my computer. It was working fine but now, it's been 1 week since I started getting random disconnects from the internet. It's so annoying and in one day, I get around n 10-20 disconnects or more. I know it's not my line who's having problem because I tested it with my adsl modem and it worked fine. I also phoned my ISP and they said that my line was fine. In addition, I have the latest firmware and I tried resetting my router but without any luck. Any help please?
     
  2. JohnWill

    JohnWill Retired Moderator

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    Probably time for a new router. From your description, you've eliminated almost everything else. :)
     
  3. DeathSanta

    DeathSanta Thread Starter

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    Thanks for the reply but really? Are there no other ways to fix it? Well I still get lan and wan but not much internet. I want to be sure that it's my router before getting it changed. So do you know what might have caused it to go wacko?
     
  4. TerryNet

    TerryNet Moderator

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    Have you checked the cable between modem and router?
     
  5. DeathSanta

    DeathSanta Thread Starter

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    Well as I said, I still get LAN and the problem only comes with the internet. I don't think it would work but let me give it a go. If you have any suggestions, please give them to me. I thank you in advance.
     
  6. TerryNet

    TerryNet Moderator

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    "I still get LAN and the problem only comes with the internet."

    That's why I asked about the cable between modem and router. You would get LAN but not internet if you had no cable there or if it were bad. :)

    John said, "you've eliminated almost everything else" and that cable is the major "else."
     
  7. JohnWill

    JohnWill Retired Moderator

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    Correct, I somehow overlooked the cable, which would be an obvious candidate for replacement first.
     
  8. DeathSanta

    DeathSanta Thread Starter

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    Well what I forgot to tell you i use my router as an adsl modem too... I have another adsl modem.
     
  9. JohnWill

    JohnWill Retired Moderator

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    Return the router and get something that works. :)
     
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