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Router problems

Discussion in 'Networking' started by Remere, Apr 20, 2010.

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  1. Remere

    Remere Thread Starter

    Apr 20, 2010
    I am having a lot of trouble with this. My internet for the past few weeks will randomly loose internet access for 30 seconds to 1 minute. I looked it up and the page said it could be a problem with malware, but i own and run frequently Trend micro internet security PRO, CCleaner, CWShredder, Malwarebytes Anti-malware, and trend micro Housecall. I feel like i am pretty well protected. Last night I reset the router to default and set it up again, hoping that this might fix the problem. Just like everything else, it fixed it for a couple hours and the problem returned.

    Restarting the computer does not fix this problem either.

    When the internet goes out it stays connected to the network but the internet access goes away. I'm only guessing it the router because i am currently running this laptop by unplugging the router from the modem and running that Ethernet directly and i am not having the problem.

    Im sorry, but im not to knowledgeable about things like this but heres my computer specks...

    Laptop - HP dv7 series
    OS-Windows 7 (64-bit)
    Internet provider-windstream
    Router- Wireless-G Broadband Linksys WRT54G2 V1

    Hmmm not sure what else to put about my system. This problem happens at any time of day even if its the only thing being used (aka no other laptop or phone)
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Is this wired or wireless? If wireless, have you tried a wired connection to the router to see if that changes things?

    Some things you can try here, listed in the order you should try them.

    1. For wireless connections, remove all the stored wireless profiles and search for networks. You'll have to enter the encryption key again, which is sometimes the issue for connection problems.
    2. For wireless connections, change the channel on the router, I like channels 1, 6, and 11 in the US.
    3. For wireless connections, try moving either the wireless router/AP or the wireless computer. Even a couple of feet will sometimes make a big difference.
    4. Update the network drivers (wired and wireless) on your computer to the latest available.
    5. Update the firmware to the latest version available on the manufacturer's site.
    6. Reset the router to factory defaults and reconfigure.

    Many times these measures will resolve a lot of intermittent issues.
  3. Remere

    Remere Thread Starter

    Apr 20, 2010
    i have tried unplugging the power. I have already reset the router to default settings and reset (both i said in my first post) i just upgraded the firmware for my router and i haven't had any problems yet. I will post back here it the problem starts up again
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