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Solved Router sees USB Fash Drive, PC Doesn't

Discussion in 'Networking' started by Robbie711, Sep 29, 2018.

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  1. Robbie711

    Robbie711 Thread Starter

    Joined:
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    Linksys EA7500 router with two USB ports (3.0 and 2.0). SSD card on USB 3.0 port and Flash drive on USB 2.0 port.

    For over a year, PC could see both devices. (Win 10, 1709)

    Rebooted router and PC. Router External Storage screen still shows both devices, but PC cannot see device on USB 2.0 port. (PC sees USB 3.0 port.)
    External Storage screen capture


    USB 3.0 device mapped to S, but Map Network Drive won't let me access router's external storage.
    Map Network Drive dialog
    SSD on USB 3.0 port mapped to S:

    Tried different devices on 2.0 port and experimented with NTFS and FAT32. Each variation seen on router, but not PC.

    No router firmware update, no changes to router settings, no Win10 updates.

    Network problem? I'm baffled. Any ideas very welcome.
     
  2. Triple6

    Triple6 Moderator

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    Rob
    Are you sure that the PC has not upgraded to Windows 10 1803? If it has then it would likely have disabled SMBv1 support. Even if it hasn't updated beyond 1709 they did start disabling it 170-9 as well I think, check to see in Windows Features( under Programs and Features) if SMBv1 support is checked or not.

    You can also update the firmware to the latest version but I don't think Linksys has added SMBv2 support, unless they did it quietly.
     
  3. Robbie711

    Robbie711 Thread Starter

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    Every SMB setting is checked.
    https://steve711.tinytake.com/sf/Mjk2MTc2OV84ODg4MTg1

    Definately 1709 build 16299.125, 2018-09 updated yesterday.

    I'm beginning to wonder if something in Network settings is incorrect (and I feel like a rank novice). As I was typing this, I started playing around and found "Add Network Location." In that dialog, I was able to add a shortcut to the router drive I wasn't able to access:
    upload_2018-10-1_11-0-52.png

    I can access the drive now, but only as a shortcut. I can't figure out why I'm unable to map it.
     
  4. Triple6

    Triple6 Moderator

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    First Name:
    Rob
    I never use browse, or network discovery which may be off on your PC, just do it manually.

    Go to Start and then to the search or Run box and type \\192.168.1.1 and press enter. You should get a window with the two shared folders, open then one you want to map and copy it's full path, paste that into your Map Folder dialog.
     
  5. Robbie711

    Robbie711 Thread Starter

    Joined:
    Feb 8, 2016
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    You get the grand prize -- this worked. Thanks VERY much for taking the time to do it -- and for figuring it out!
     
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