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Router won't pick up connection from modem

Discussion in 'Networking' started by Noesin, Mar 1, 2012.

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  1. Noesin

    Noesin Thread Starter

    Joined:
    Jul 6, 2011
    Messages:
    4
    I can connect to the internet just fine if I run my modem straight to my computer. If I try to run it through my router, however, I can't get a connection. The internet light on the router does not light up and shows no signs of connection. The DHCP renewal doesn't do anything, either. I have tried multiple 'solutions' and am completely stumped. I have power cycled many, many times and reset the router to factory settings as well. I have tried cloning the mac address to match the computer and done all that I can (as far as my knowledge reaches). The tech support 'warranty' is also outdated, so there are no other options except for paying a ridiculous amount of money to talk to somebody. As such, any help on this matter would be GREATLY appreciated! I just got a new modem yesterday and that is when it stopped working through the router. This problem occurs with two different routers (both of which worked previously) so I don't think anything is faulty.

    The modem is an ARRIS TM602G and the router is a Linksys WRT54G v.3

    I will provide as much information as I can on request! I desperately need to resolve this issue.
    ==================
    MODEM (WITHOUT ROUTER)
    ==================

    Host Name . . . . . . . . . . . . : Steez-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : neo.rr.com

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : neo.rr.com
    Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
    Gigabit Ethernet NIC (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-24-1D-DC-D8-A6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d83b:2f45:a365:9c38%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 75.185.187.8(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.248.0
    Lease Obtained. . . . . . . . . . : Wednesday, February 29, 2012 9:31:45 PM
    Lease Expires . . . . . . . . . . : Thursday, March 01, 2012 5:19:49 AM
    Default Gateway . . . . . . . . . : 75.185.184.1
    DHCP Server . . . . . . . . . . . : 10.94.192.1
    DHCPv6 IAID . . . . . . . . . . . : 234890269
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-4C-C0-28-00-24-1D-DC-D8-A6

    DNS Servers . . . . . . . . . . . : 209.18.47.61
    209.18.47.62
    NetBIOS over Tcpip. . . . . . . . : Enabled


    ==============
    ROUTER WITH MODEM
    ==============
    Host Name . . . . . . . . . . . . : Steez-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E
    Gigabit Ethernet NIC (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-24-1D-DC-D8-A6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d83b:2f45:a365:9c38%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, February 29, 2012 9:55:43 PM
    Lease Expires . . . . . . . . . . : Thursday, March 01, 2012 9:55:43 PM
    Default Gateway . . . . . . . . . : 75.185.184.1
    192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 234890269
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-4C-C0-28-00-24-1D-DC-D8-A6

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,477
    First Name:
    Terry
    You're sure you are connecting the modem to the router's WAN port?

    TCP/IP stack repair options for use with Vista or 7.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
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