1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Roxio CD Creator Problem

Discussion in 'All Other Software' started by integrale, Dec 29, 2002.

Thread Status:
Not open for further replies.
  1. integrale

    integrale Thread Starter

    Dec 29, 2002

    I'm new here and I have a problem that perhaps someone can help me resolve.

    I have an AMD 2000XP system with a Soyo Dragon Lite KT333 board. I have 512MB of ram, and CD-ROM and CD-RW (Creative 8-4-32). I am running Windows 2000 Professional.

    I am using Easy CD Creator 5.0 to try and burn CDs. My CD-RW unit is a secondary master and my CD-ROM is the secondary slave.

    When I try to burn data or music, the software does so without producing any errors. However, after the burn session is over, my newly created CD is corrupt...when looking in the MY COMPUTER folder, I see nothing but "Compact Disk (D: )" and when I click on it to open it, I get "D: is not accessible, incorrect function."

    When check the properties of the disk, I see an empty disk...0 KB on it. I have leaving the session open, closing the session, trying to burn data, music, anything...it just ruins my CD's...and there is something on the CD's...i.e., it has indeed burned something on the CD's because when looking on the burned side, there is a dark band of burned area where the burner has written onto the CD.

    I am completely stumped. I used to use this same software on my previous system...an PIII 650 with an Asus board. I had the same CD players also....I just carried these guys over.

    To see if it was my CD-RW malfunctioning, I tried using a shareware burning software called BurnQuick...that worked but as it doesn't have any fancy functions such as mixing and whatnot, I don't want to use it. I also tried using Nero and THAT FAILED also...

    Can anyone shed some light on this?

    THanks in advance.
  2. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    easy creator 5 is not xp complient and will not work with Xp and I assume with 2000 either

    There is an update on the roxio web site that is supposed to fix this problem. Other people have given up though and use NEro. You do need the latest versions of nero though from 5.5.9 onwards for good burning with Xp or 2000

    the roxio problem is an incompatability between easy creator and the inbuilt cd burning software in xp

  3. Linkmaster


    Aug 11, 2001
    Hi integrale, Welcome to TSG !!
    First lets try installing the update. You can get it here After you upgrade try it again. Let us know what happens. I , myself use 2000 and EZ CD Creator 5.3. It works fine.
  4. slipe


    Jun 27, 2000
    Also check for a firmware update for the burner.
  5. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    I'll have to second the recommendation for Nero, I left EZ-CD Creator and never looked back. :)
  6. integrale

    integrale Thread Starter

    Dec 29, 2002
    Thank you for the replies.

    Just to re-cap, I did use this software with Windows 2000 before...without any upgrades of any kind. ANd it worked before...which is why it's very puzzling as the only things that have changed are the MB and chip, memory, and harddrive.

    I will try upgrading to 5.3 and see what happens. However, the firmware for my CD-RW Creative 8-4-32W has no upgrade that I know of...I tried searching on their site and no luck...

    If you have any suggestions, I'd appreciate it. The only variables in this is the MB, chip, memory and harddrive. MY CD-ROM and CD-RW are being detected correctly.

    I am completely stumped and frustrated.
  7. AlbertB


    Nov 24, 2002
    Hi Integrale,

    Like you I have used Roxio software before, in my case an old 4X CDrw under Win98se. I had only the usual problems of the occasional writing fault, ie buffer underrun errors, on this primitive system. I upgraded to a more modern Freecom 24x writer and upgraded the version of DirectCD software, albeit still the free copy. I also upgraded to Win2000!!!

    Now, while it cannot be denied that Micro$oft Win2k is a vast improvement over what came before (!) I have had no end of trouble with all sorts of software, so much so that I now run a dual boot setup. Adobe Photoshop, Illustrator, Pagemaker all have huge holes in their functionality in Win2k now, and of course Roxio stuff has become extremely FLAKY. For a BURNfree protected system it still kicks out and, like you, I now get other more frequent problems. My findings are that Win2k and this software do NOT mix!

    As a slight aside I have experienced problems in the past caused by the addition or change of the simplest bits of kit. Take HDDs for example. I would have thought that the system for accessing hard discs would have been pretty bomb proof and independent of the drive used by now, after all it is so fundamental to ANY system. NOT SO! My system has been shafted 100% by the simple addition of a primary slave drive. No problems regarding the hardware but Windows98se refused to play ball in any way after the installing and setup via supplied software. Once I managed, (3 weeks and Win2k later) to get the system back in some sort of shape, software like the Roxio stuff never worked the same again. For one thing the recognition of its own DirectCD discs, old or new, NEVER worked. it always informed me that there was either NO CD in the drive or that the CD was damaged. If I then ran DirectCD's Scandisc it would diagnose that the disc was faulty, (still no disc there but the non-existant disc was damaged!) and it could TRY to help me. But, wonder of wonders, suddenly the disc would be recognised OUTSIDE of Scandisc and become available! Dodgy at best. A suggestion here is that you may try changing your disc/CD setup to HDD alone on the primary and both CDs on the secondary. This balances up the access type and speed required for each unit and may free up your HDD offering faster work and less negative interaction. More experienced members could probably offer better comment on this aspect but it was suggested to me during my own problems and it made a big difference.

    The best that can be said about Roxio is that it is free! Unreliable as Hell, but it costs nowt, and that is an overriding factor if you are from Yorkshire, (says a Geordie)! For the rest of us humans the question is do you pay money and buy the upgraded version? Daft question. Roxio seem to have missed the point that a free taster should whet (ie sharpen, not wet as in dampen!) your appetite for more, not fill you full of doubts. There has to be a lot of other better, MASSIVELY BETTER, software out there to pay money for than DirectCD! I shall watch with interest to see if you post your own findings on this and when I reach any definite conclusions of my own, as a fellow sufferer, I shall post more details.

    Menwhile good luck.
  8. Mollybee


    Dec 30, 2002
    I have easy creator 5.. I went to Roxio web site..

    Downloaded two updates for creator 5 software..

    Works great.. I have Windows XP...

    Need to download the updates first..Then install "Easy creator 5"

    Just make a new folder on your desk top..Name it Downloads..
    Store your downloads in folder...

    Works for me... Good Luck.. :)
  9. jnibori


    Jul 21, 2002
    Thought I'd add my two cents as well -

    I have WinXP with Roxio Easy CD creator. I would say it used to lock up on me during the finalization stage half of the time, to the point I had to cut the power to "unfreeze" my system. Tried Nero too, and like the other response, I have not looked back either.
  10. unicornb2


    Dec 30, 2002
    I had the same problem. I ran the firmware updates and the roxio updates and still had a prob.

    Someone suggested to me to make the burner the primary slave and the reader the secondary master, and it worked. No more mini-frizbees!

  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/110262

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice