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Roxio creator 9

Discussion in 'All Other Software' started by mrtubs, Sep 22, 2007.

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  1. mrtubs

    mrtubs Thread Starter

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    Hi
    I have recently had an unrelated problem on my pc which has resulted in me having to repair some windows file using the installation disk - windows xp home.

    Since then I have not been able to use any of the video features in Roxio creator 9 such as create DVD

    I get the message: " the following codec9s) must be activated before using the application MPEG-2. click OK to activate or cancel to abort.

    If I hit cancel the application closes down, if I hit OK I get "no permission - bad installation" and then it closes down.

    I have tried uninstalling and reinstalling creator 9 and the windows media player but it hasn't made any difference.

    I was having trouble viewing video on media player as well but have followed another acticle and downloaded something that makes it work OK.

    I don't know if relevant but I also periodically get an update message from windows followed by " Microsoft Windows Installer 3.1 has failed to install".

    Any help appreciated.

    Ian
     
  2. roxann

    roxann

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  3. DoubleHelix

    DoubleHelix Banned

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  4. mrtubs

    mrtubs Thread Starter

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    Many Thanks for your help. I am now up and running.
    Cheers
    Ian
     
  5. JohnnyJJ

    JohnnyJJ

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    Nov 1, 2006
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    Hi Ian,

    I am currently having the same problem you had back in 2005 with Roxio. I am having difficulty following the instructions because when I get to: 4) Activation will fail, but this time, choose to Activate Offline.
    5) In the Offline Product Activation window, copy the product 25 Digit product key listed in orange. Do not close this window.

    I cannot find the "Activate Offline" window to get the 25 digit product key. Any help?

    John
     
  6. mrtubs

    mrtubs Thread Starter

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    Hi
    I upgraded to Roxio media creator 10 and the problem disappeared.

    Ian
     
  7. roxann

    roxann

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    what do you think of the program so far?
     
  8. mrtubs

    mrtubs Thread Starter

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    To be honest I do not use it to it's full potential, I only use it to burn DVD's. It would be no better for me than the previous version other than the fact that the previous one stopped working.

    Ian
     
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