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Roxio Media Manager Installation Stuck

Discussion in 'Windows XP' started by akire72, Jun 6, 2007.

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  1. akire72

    akire72 Thread Starter

    Joined:
    Jun 6, 2007
    Messages:
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    I purchased a Blackberry 8830 and installed Blackberry Desktop Manager, VZAccess Manager, and Audio Bay Media manager to access podcasts on my Blackberry. Ever since I continue to get the following messages, "Please wait while Windows configures Roxio Media Manager," or "Unable to find Certificate File," or "Please install CD to continue Roxio Media Manager installation." The problem is that I don't ever recall downloading anything from Roxio media Manager and am not sure where it came from. I uninstalled Audio Bay, Blackberry Desktop Manager and VZAccess Manager and now am unable to install anything because the computer says that the computer is busy installing another program.

    Any help or advice to stop or get rid of Roxio would be very much appreciated!!!
     
  2. spudnik

    spudnik

    Joined:
    Jun 4, 2007
    Messages:
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    Windows Installer Clean Up Utility.

    once installed, and open, click the roxio program, and the button to fix.

    i suspect roxio software might be part of another software you picked up and is installing itself as part of the License agreement.
     
  3. jhoff

    jhoff

    Joined:
    Aug 17, 2007
    Messages:
    1
    I have the same problem with Roxio and BB 8830. Unfortunately, we can't install the Windows Installer CleanUp Utility because of the problem mentioned in the thread above; specifically, Windows will not let us install anything because it says it is busy installing another program.

    Any ideas?
     
  4. dlancelot

    dlancelot

    Joined:
    Sep 1, 2007
    Messages:
    2
    Here you can see my post on the Roxio tech support forums for the answer.
     
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