run command doesn't work

[corsolini]

When I click on start, I cannot click on run, search, or help. Nothing happens. I have tried to download a tweak from kelly's corner, (read the instructions but still didn't know if I did it right) and re-installed winxp in repair mode. It just doesn't work.

Any ideas?

 

[Rollin' Rog]

When did this problem begin? If this is XP have you tried doing a System Restore?

With no access to the start > run command try this:

ctrl-alt-del to open up the Task Manger.

Select File > New Task.

Either enter msconfig and if it opens select Launch System Restore, or browse to or enter:

%systemroot%\system32\restore\rstrui.exe

Choose a date prior to the problem

 

[corsolini]

Thanks for the help, unfortunately, I am unable to do a system restore. I have no idea how long this has been going on. If I can maneuver through the task manager I'll have to do that.

 

[Rollin' Rog]

Have you tried seeing whether the problem exists in a Safe Mode boot?

Instructions here if you need them:http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

And what "tweaks" did you apply from Kelly's Korner?

A repair/reinstall should have restored all default Windows files and registry entries except where some customization specific to a profile was concerned.

Also can you post a HijackThis scanlog so we can see if anything is running which might be causing some problem?

Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe