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RunDLL error : A device attached to the system is not functioning

Discussion in 'Earlier Versions of Windows' started by ultimax, Feb 11, 2003.

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  1. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
    160
    Hi,

    Multimedia and Sound doesn't appear in the Control Panel. When I try to sneak into it by right clicking on the volume control, then selecting "adjust audio properties", I get this error :

    Error loading MMSYS.CPL
    A device attached to the system is not functioning

    I can't play Mp3s in Media Player either, probably because of this. DirectX is all screwy too (reports DirectMusic isn't installed, DSOUND.DLL gives problems)

    Anyone know what's up? I've already reinstalled winME 3 times to no avail (in fact, i get that error msg during the installation process)

    thanks!
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
  3. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
    160
    Hey Rollin' Rog,

    sad to say, both solutions didn't work :(

    Reinstalling DirectX doesn't work either. I heard version 9 causes problems sometimes but installing 8.1 over 9 doesn't seem to change anything (dxdiag still says i've got 9 installed). Is tehre any way to uninstall DirectX safely?

    Anyway, here are the error msgs :

    When I try to "adjust audio properties"

    [​IMG]

    When I load DXDIAG

    [​IMG]

    How do I install DirectMusic?

    [​IMG]

    thanks!
     
  4. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    DirectMusic, DirectSound, DirectPlay, DirectInput and Direct3D are the components which make up DirectX.

    What is your soundcard?
    You will need to reinstall the drivers.

    You may need to reinstall video drivers also . . .

    Please go to: System Control Panel -> Device Manager
    Are there any yellow blobs or exclamation marks under:
    Display Adapter
    Sound, Video and Game Controllers
    ?
     
  5. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
    160
    hi!

    it's an onboard chip.......ACS 97 i think.
    i'm not even sure there are drivers.....

    will check. thanks
     
  6. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    Wow! That was a quick reply . . .
    Did you see my edited post above?

    Ok, that'll be AC'97

    For onboard chips, drivers can be obtained either via the pc or motherboard manufacturer.
    You may even have a CD that came with your comp with all the necessary drivers.
     
  7. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
    160
    hey!

    everything's in order (no exclamation marks!)

    i'll reinstall the drivers (i think i have the cd which came with the mobo) and let u know!

    thanks!
     
  8. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
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    ok reinstalling the drivers didn't work.
    same ol' problem :(
     
  9. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    Ok . . . try this:

    Go to: Add/Remove Programs Control Panel -> Windows SetUp tab
    Scroll down the list and select: Multimedia
    Click "Details"
    Uncheck everything

    Okay everything
    Reboot if prompted

    Now go back in and recheck everything.

    Media Player, CDPlayer, audio & video compression, volume control
    (screensavers & sound schemes are optional)


    btw, you can't install an older version of DirectX over a new version.
    Once DX is installed, that's it, you're stuck with it.
    The only safe way to get rid is to reinstall Windows,
    or in some cases, reformat, then reinstall windows.
    Note: reformatting is only recommended if you've backed up all your important documents and settings first, otherwise you will lose everything.

    If you've installed Windows Media Player 9, or Internet Explorer 6,
    then you need to uninstall these first before reinstalling WinME. Bad things happen otherwise.


    If the problems persist, I think it's time to take a look at your startup programs and running processes. Let's begin by getting you to download and run StartUpList

    The result file will open in Notepad, so you can then copy & paste it here, or attach it to a post.

    This will help us to determine whether or not you've been hit by any spyware/malware/trojans.

    It might also be a good idea to examine your config files.

    Start -> Run -> sysedit

    Copy & paste the contents of autoexec.bat, config.sys and system.ini
    into a new text file in Notepad and attach it to a post here.
    Please leave separator lines to help us distinguish where one file ends and another starts, eg.
    _____________________________________________
     
  10. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
    160
    Hi Egg,

    I got the error msg while reinstalling the multimedia components. Guess it's something else.

    Here's the info you requested.

    Startup List Report :
    ++++++++++++++++++++++

    StartupList report, 2/12/2003, 11:28:12 PM
    StartupList version: 1.51
    Started from : C:\WINDOWS\TEMP\TD_0001.DIR\STARTUPLIST.EXE
    Detected: Windows ME (Win9x 4.90.3000)
    Detected: Internet Explorer v5.50 (5.50.4134.0100)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\NATIONAL UNIVERSITY OF SINGAPORE\NUS-VPN CLIENT\CVPND.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\NOADS\NOADS.EXE
    C:\PROGRAM FILES\SINGTEL MAGIX\MAGIX RAS SESSION MANAGER\MAGIX RAS SESSION MANAGER.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\EUDORA\EUDORA.EXE
    C:\PROGRAM FILES\EUDORA\PLUGINS\SPAMNIX\SPAMNIX.EXE
    C:\PROGRAM FILES\FLASHGET\FLASHGET.EXE
    C:\WINDOWS\TEMP\TD_0001.DIR\STARTUPLIST.EXE

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    SystemTray = SysTray.Exe
    zBrowser Launcher = C:\Program Files\Logitech\iTouch\iTouch.exe
    QuickTime Task = "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    TkBellExe = C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    AVG_CC = C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    LoadQM = loadqm.exe
    WinampAgent = "C:\Program Files\Winamp\Winamp3\winampa.exe"
    ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
    TaskMonitor = C:\WINDOWS\taskmon.exe
    PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    ICSDCLT = C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    REGSHAVE = C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    Initialize8x8 = C:\WINDOWS\pinnacle\PCTV\8x8_init.exe
    NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    nwiz = nwiz.exe /install
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    EM_EXEC = C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    SoundMan = soundman.exe

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

    IPRelease = C:\Program Files\SingTel Magix\Magix RAS Session Manager\iprelease.exe C:\Program Files\SingTel Magix\Magix RAS Session Manager
    CVPND = C:\PROGRA~1\NATION~1\NUS-VP~1\CVPND.EXE start
    Avgserv9.exe = C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    SchedulingAgent = mstask.exe
    *StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    msnmsgr = "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
    NoAds = "C:\PROGRAM FILES\NOADS\NOADS.EXE"

    --------------------------------------------------

    C:\AUTOEXEC.BAT listing:

    SET COMSPEC=C:\WINDOWS\COMMAND.COM
    SET windir=C:\WINDOWS
    SET winbootdir=C:\WINDOWS
    SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
    SET PROMPT=$p$g
    SET TEMP=C:\WINDOWS\TEMP
    SET TMP=C:\WINDOWS\TEMP

    --------------------------------------------------

    C:\WINDOWS\WINSTART.BAT listing:

    C:\WINDOWS\tmpcpyis.bat

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    (no name) - C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL - {A5366673-E8CA-11D3-9CD9-0090271D075B}
    (no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    (no name) - c:\windows\downloaded program files\googletoolbar_en_1.1.66-deleon.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Tune-up Application Start.job
    PCHealth Scheduler for Data Collection.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\SWFLASH.OCX
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [XDialer Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\XDIAL.OCX
    CODEBASE = http://www.pctlca.com/XDialer2.CAB

    [{6CB5E471-C305-11D3-99A8-000086395495}]
    CODEBASE = http://toolbar.google.com/data/en/deleon/1.1.58-deleon/GoogleNav.cab

    [{41F17733-B041-4099-A042-B518BB6A408C}]
    CODEBASE = http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe

    [YInstStarter Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\YINSTHELPER.DLL
    CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

    [Shockwave ActiveX Control]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab

    [Update Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
    CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37599.8791435185

    [QuickTime Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\QTPLUGIN.OCX
    CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

    [HouseCall Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
    CODEBASE = http://a840.g.akamai.net/7/840/537/2002112801/housecall.antivirus.com/housecall/xscan53.cab

    [Live365Player Class]
    InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PLAY365.DLL
    CODEBASE = http://www.live365.com/players/play365.cab

    [{D27CDB6E-AE6D-11CF-96B8-444553542500}]
    CODEBASE = http://active.macromedia.com/flash2/cabs/swflash.cab

    [IEAnimBehaviorFactory Class]
    InProcServer32 = C:\Program Files\Common Files\Microsoft Shared\msorun\MSORUN.DLL
    CODEBASE = http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab

    --------------------------------------------------


    System.ini :
    ++++++++++++++++++++

    [boot]
    oemfonts.fon=vgaoem.fon
    shell=Explorer.exe
    system.drv=system.drv
    ;Rem TShoot: drivers=mmsystem.dll power.drv
    drivers=mmsystem.dll
    user.exe=user.exe
    gdi.exe=gdi.exe
    sound.drv=mmsound.drv
    dibeng.drv=dibeng.dll
    comm.drv=comm.drv
    keyboard.drv=keyboard.drv
    *DisplayFallback=0
    fonts.fon=vgasys.fon
    fixedfon.fon=vgafix.fon
    386Grabber=vgafull.3gr
    display.drv=pnpdrvr.drv
    SCRNSAVE.EXE=C:\WINDOWS\SYSTEM\3DFLYI~1.SCR
    mouse.drv=lmouse.drv

    [keyboard]
    keyboard.dll=
    oemansi.bin=
    subtype=
    type=4

    [boot.description]
    system.drv=Standard PC
    keyboard.typ=Standard 101/102-Key or Microsoft Natural Keyboard
    aspect=100,96,96
    display.drv=Inno3D GeForce2 MX/MX 400
    mouse.drv=Logitech

    [386Enh]
    ;Rem TShoot:
    MinSPS=32
    ebios=*ebios
    woafont=dosapp.fon
    mouse=*vmouse
    device=*dynapage
    device=*vcd
    device=*vpd
    device=*int13
    display=*vdd,*vflatd
    EMMExclude=C000-CFFF,C000-CFFF,C000-CFFF,C000-CFFF
    Irq11=4096

    [NonWindowsApp]
    TTInitialSizes=4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 22

    [power.drv]

    [drivers]
    MSVideo.VfWWDM=vfwwdm.drv
    wavemapper=*.drv
    wave=mmsystem.dll
    midi=mmsystem.dll
    MSACM.imaadpcm=*.acm
    MSACM.msadpcm=*.acm

    [iccvid.drv]

    [mciseq.drv]

    [mci]
    cdaudio=mcicda.drv
    sequencer=mciseq.drv
    waveaudio=mciwave.drv
    avivideo=mciavi.drv
    videodisc=mcipionr.drv
    vcr=mcivisca.drv
    MPEGVideo=mciqtz.drv
    MPEGVideo2=mciqtz.drv
    overlay=mci4cap.drv

    [vcache]

    [MSNP32]

    [Password Lists]
    HO SHU HUANG=C:\WINDOWS\HOSHUHUA.PWL



    [TTFontDimenCache]
    0 4=2 4
    0 5=3 5
    0 6=4 6
    0 7=4 7
    0 8=5 8
    0 9=5 9
    0 10=6 10
    0 11=7 11
    0 12=7 12
    0 13=8 13
    0 14=8 14
    0 15=9 15
    0 16=10 16
    0 18=11 18
    0 20=12 20
    0 22=13 22









    [drivers32]
    msacm.lhacm=lhacm.acm
    VIDC.VDOM=vdowave.drv
    msacm.msaudio1=msaud32.acm
    msacm.sl_anet=sl_anet.acm
    msacm.msg723=msg723.acm
    vidc.M263=msh263.drv
    vidc.M261=msh261.drv
    VIDC.IV50=ir50_32.dll
    msacm.iac2=C:\WINDOWS\SYSTEM\IAC25_32.AX
    msacm.l3acm=C:\WINDOWS\SYSTEM\L3CODECA.ACM
    VIDC.YUY2=msyuv.dll
    VIDC.UYVY=msyuv.dll
    VIDC.YVYU=msyuv.dll
    msacm.voxacm160=vct3216.acm
    VIDC.I263=i263_32.drv
    VIDC.I420=i263_32.drv
    VIDC.VIXL=Miroxl32.dll
    VIDC.PIM1=pclepim1.dll
    VIDC.MJPG=pvmjpg21.dll
    VIDC.PIMJ=pvljpg20.dll
    VIDC.PVW2=pvwv220.dll
    vidc.DIVX=DivX.dll
    MSACM.imaadpcm=imaadp32.acm
    MSACM.msadpcm=msadp32.acm
    MSACM.msgsm610=msgsm32.acm
    MSACM.msg711=msg711.acm
    MSACM.trspch=tssoft32.acm
    vidc.CVID=iccvid.dll
    VIDC.IV31=ir32_32.dll
    VIDC.IV32=ir32_32.dll
    vidc.MSVC=msvidc32.dll
    VIDC.MRLE=msrle32.dll


    I can't find the autoexe.bat or config.sys files. I vaguely remember WinMe not using them anymore?

    Thanks!
     
  11. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    It seems like you are missing or have a damaged or wrong version system file someplace.

    As for Directx, although there are "uninstallers" around, some of them puporting to do directx 9, there is no "safe" way to do it, and I can't vouch for any of them. Since DXDiag is telling you you have DirectX 9, you shouldn't be trying to install 8 over it. Howabout trying to run the setup for DirectX 9 again?

    In post 3 you were going to give some exact error messages -- they didn't print -- could you do that again?

    I doubt if this is a startup problem, but what is this file?

    SoundMan = soundman.exe

    If you start with the startup group unchecked do you still get errors?

    Have you tried extracting a new mmsys.cpl file directly? If you click on the mmsys.cpl in c:\windows\system, will it open?
     
  12. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    soundman.exe is the systray utility for the onboard sound chip,
    similar to Creative AudioHQ etc
    It's not an essential item.

    Yes, reinstalling DirectX 9 is definitely worth trying.


    Are all the Multimedia Components now listed as installed again?
    (in Add/Remove -> Windows SetUp)


    Where did this line come from in your system.ini?

    [386Enh]
    Irq11=4096

    What IRQ is the AC'97 on?
    (Device Manager -> Computer -> Properties)
    Also, is there anything sharing with it?


    I can't see any major discrepancies in your startuplist,
    except for maybe an ongoing battle between QuickTime Task, Winamp3 Agent, and RealPlayer TKBellExe . . .
    and a parasite porn dialler:
    [XDialer Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\XDIAL.OCX

    What are these?
    CVPND = C:\PROGRA~1\NATION~1\NUS-VP~1\CVPND.EXE start
    ICSDCLT = C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient

    /me goes to take a look
    http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM
    http://www.spywareinfo.com/startup_pages/startup_full.htm

    There tends to be a lot of unnecessary programs loading at bootup, and as WinME's resource and memory management is already questionable, I wouldn't count any of this out . . .


    Can you get into DXDIAG -> Sound tab ?
    Sound tab is for Wave
    Music tab is for MIDI

    Try reducing Hardware Acceleration down a notch, or disable it completely.
    (note, this is for troubleshooting purposes)
     
  13. ultimax

    ultimax Thread Starter

    Joined:
    Apr 24, 2002
    Messages:
    160
    Hi!

    solved the problem by upgrading to WinXP....so it's all good now!

    BTW, how do u change the letter associated with your drive? I backed my data up on a spare hdd and when I removed it, the letters associated with the other drives remained the same. So I've got a C: E: and F:

    How do I get E and F to go down by a notch?

    thanks!
     
  14. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
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