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flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,308
Your computer has a MyWebSearch infestation.

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Go to Control Panel - Add Or Remove Programs.

If MyWebSearch is listed there, uninstall/remove it.

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Download and save the free version of

Malwarebytes Anti-Malware 1.51.2.1300

SUPERAntiSpyware 5.0.0.1136

Then close all open browser windows first, then install them.

Restart your computer after installing each one.

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Follow these instructions next.

DON'T use your computer while each scan is in progress.

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Start Malwarebytes Anti-Malware.

Click "Updates(tab) - Check for Updates".

When the definition files have updated, click "OK".

Click "Scanner(tab) - Perform quick scan - Scan".

If infections or problems are found during the scan, the number of them will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that EVERYTHING is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

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Start SUPERAntiSpyware.

Click "Check for Updates".

When the definition files have updated, click "Close".

Select the Quick Scan option, then click "Scan your Computer".

If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

When the scan is finished and the scan summary window appears, click "Continue".

Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

Click "OK - Finish".

If you're prompted to restart to finish the removal process, do so.

Start SUPERAntiSpyware again.

Click "View Scan Logs".

Highlight the scan log entry, then click "View Selected Log".

When the scan log appears in Notepad, copy-and-paste it here.

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