rundll32.exe error? confused

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Thread Starter
Jan 8, 2003
I'm new to the forum and I have come across this problem. Ok, I tried to install one of my old games, Rainbow Six. The CD autoruns fine, and comes up with the screen that asks for install. I click install, and nothing happens. So I think to myself, maybe the CD is scratched? Well, I go and get the same game from one of my friends, whom just installed the game a matter of days ago, and the same problem occurs. So, I try to go through Control Panel / Add Progs. It searched for the file to be ran(G:\SETUP.exe) and found it. When I clicked it, after about 10 seconds, it comes up with an error message.

"End Program - rundll32.exe is not responding."

So, I clicked End Now, and I get this message

"You chose to end the nonresponding program Run a DLL as an APP, please let microsoft know by hitting send report bla bla"

I am running Windows XP Home on a IBM Netvista 1.5ghz, 256mb ram, 64mb Geforce2

I tried other games such as Half-Life and Quake 3. Neither worked. But, I tried Tribes 2 and it did work. I am very confused here. Help needed !
Oct 4, 2002
Hi JohnT24

This could be a trojan - spyware - any number of things

If you post your startup list we may be able to spot something

Please post your startup list by doing the following :-

Please go here and download startuplist 1.5 :-

Download to any folder or your desktop
Unzip the zipfile
Double click the exe file
go to Edit - select all - copy - and paste the results in a new post here



Thread Starter
Jan 8, 2003
StartupList report, 1/8/2003, 3:22:29 PM
StartupList version: 1.50
Started from : C:\Documents and Settings\JT\My Documents\StartupList.EXE
Detected: Windows XP (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options

Running processes:

C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\SaveNow\SaveNow.exe
C:\Program Files\DownloadWare\dw.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\KFH\cl\launcher.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\KaZaA\Kazaa.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\Documents and Settings\JT\My Documents\StartupList.exe


Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup]
hp instant support.lnk = C:\Program Files\Hewlett-Packard\HP Instant Support DI\bin\matcli.exe
hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
officejet 6100.lnk = ?


Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,


Autorun entries from Registry:

WorksFUD = C:\Program Files\Microsoft Works\wkfud.exe
Microsoft Works Portfolio = C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
Microsoft Works Update Detection = C:\Program Files\Microsoft Works\WkDetect.exe
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
SaveNow = C:\Program Files\SaveNow\SaveNow.exe
MediaLoads Installer = "C:\Program Files\DownloadWare\dw.exe" /H
WinampAgent = "C:\Program Files\Winamp\Winampa.exe"
HPDJ Taskbar Utility = C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
HPHmon03 = C:\WINDOWS\System32\hphmon03.exe
CXMon = "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
Share-to-Web Namespace Daemon = C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
NeroCheck = C:\WINDOWS\system32\NeroCheck.exe Startup = rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
Launcher = "C:\Program Files\KFH\cl\launcher.exe" /P
Detect Kbd Daemon = SK2000DM.EXE
pccguide.exe = "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
PCCClient.exe = "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
Pop3trap.exe = "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"


Autorun entries from Registry:

MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
AIM = C:\Program Files\AIM95\aim.exe -cnetwait.odl
MoneyAgent = "C:\Program Files\Microsoft Money\System\Money Express.exe"


Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe


Load/Run keys from C:\WINDOWS\WIN.INI:


Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=
HKLM\..\Windows\CurrentVersion\WinLogon: load=
HKLM\..\Windows\CurrentVersion\WinLogon: run=
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=
HKCU\..\Windows\CurrentVersion\WinLogon: load=
HKCU\..\Windows\CurrentVersion\WinLogon: run=
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=
HKLM\..\Windows NT\CurrentVersion\Windows: load=
HKLM\..\Windows NT\CurrentVersion\Windows: run=
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=


Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

*INI section not found*
*INI section not found*
*INI section not found*

Shell & screensaver key from Registry:

*Registry value not found*

Policies Shell key:

HKCU\..\Policies: *Registry key not found*
HKLM\..\Policies: *Registry value not found*


Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present


Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\NewDotNet\newdotnet4_50.dll - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E}
MediaLoads Enhanced - C:\Program Files\MediaLoads Enhanced\ME1.DLL - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E}


Enumerating Task Scheduler jobs:

FRU Task #Hewlett-Packard#hp psc 2100 series#1041185185.job


Enumerating Download Program Files:


[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll

[HeartbeatCtl Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\CONFLICT.1\hrtbeat.ocx

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx


Enumerating Winsock LSP files:

NameSpace #4: C:\Program Files\NewDotNet\newdotnet4_50.dll
Protocol #1: C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL
Protocol #2: C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL
Protocol #16: C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL
Protocol #17: C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL

End of report, 9,934 bytes
Report generated in 0.641 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Oct 4, 2002
Hi JohnT24 - you have a lot of spyware\adware\ foistware

The first nastie you need to get rid of is NEWDOTNET - if you don't do this right you could lose your internet connection - do this :-

PROCEDURE 1 (Add/Remove Programs):

1. Click on Start.
2. Click on Settings.
3. Click on Control Panel.
4. From the Control Panel, double-click on Add/Remove Programs.
5. Click on the Install/Uninstall tab in the Add/Remove Programs Properties window.
6. Locate either Application or Domains and select it.
7. Click on the Add/Remove button.
8. After removal of our software, you may be prompted to reboot. Please reboot after removing our software.
9. If this does not fully remove our software, please proceed to PROCEDURE 2.

if you need more see this :-

After you have removed newdotnet and only after do this

Please Download and install SpyBot,

click the online tab to search for and download the updates, then shut down and relaunch SpyBot.

Go to the Settings tab > File Sets, and uncheck 'System Internals' and 'Tracks' .
These aren't needed for our present purpose, and you can always experiment with them later on.

Finally, after closing down Internet Explorer, click 'Check for problems', and have SpyBot remove all it finds 'Fix selected problems'

you may have to run spybot more than once to clear everything



Thread Starter
Jan 8, 2003
ok i am becoming a bit irritated.

i try to log on my account on the windowsXP start screen, and it works, but it runs slow as molasses. i cannot click hardly anything without it coming up with the "not responding" thing. so i have to manually shutdown my computer and log on another one of my family members name, who does not have administrative privelages on the computer. therefore i cannot delete the or install the spybot because it will not let me on the other accounts.
Dec 9, 2000
Try following Steamwiz's directions, but first go to Start>Run and enter msconfig

Take the check out of "load startup items" and reboot. Can you carry on now?

You may also try the same directions by booting into Safe Mode first. You will need administrator priveleges

Hold f8 down at the start to get the Safe Mode boot option. This might even be preferable to using msconfig when doing removals or actually running Spybot. Of course you will have no internet access here.

edit: I see you beat me to it.

It is essential though that you install, update and run Spybot!!


Thread Starter
Jan 8, 2003
well it turns out PC-cillin was clogging up my comp. i deleted it in safe mode and now my computer is running fine. i am now going to try and fix the game problems.
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