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Runner Error (fspex.exe)

Discussion in 'All Other Software' started by dabeach, Dec 28, 2004.

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  1. dabeach

    dabeach Thread Starter

    Joined:
    Dec 28, 2004
    Messages:
    1
    My computer is running slow. I downloaded SpyHunter to get rid of the parasites. When I rebooted the machine I got the message Runner Error (Runner File Name Fspex.exe lacks a '-' (the app id separator))

    I ran hijack this..here is the log:

    Logfile of HijackThis v1.99.0
    Scan saved at 4:01:01 PM, on 12/28/2004
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\COMMON\FSMA32.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\COMMON\FSMB32.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\COMMON\FCH32.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\BACKWEB\3528733\PROGRAM\FSBWSYS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\COMMON\FAMEH32.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\ANTI-VIRUS\FSGK32.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\FWES\PROGRAM\FSDFWD.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\ANTI-VIRUS\FSSM32.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\ANTI-VIRUS\FSAV32.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\STARTER.EXE
    C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\ACD SYSTEMS\ACDSEE\CAMDETECT.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\WINDOWS\SYSTEM\ICSMGR.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\COMMON\FSM32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\FSGUI\ISPNEWS.EXE
    C:\WINDOWS\SYSTEM\HPLAMPC.EXE
    C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 4\CREATECD\CREATECD.EXE
    C:\WINDOWS\RunDLL.exe
    C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\FSGUI\FSGUIEXE.EXE
    C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLTRAY.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...aults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.charter.msn.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/su/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_19_0.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\ACDSEE\CAMDET~1.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [ICSMGR] ICSMGR.EXE
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\FSGUI\FSSW.EXE" /reboot
    O4 - HKLM\..\Run: [News Service] "C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\FSGUI\ispnews.exe"
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\ADAPTEC\EASYCD~1\CREATECD\CREATECD.EXE -r
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE"
    O4 - HKLM\..\RunServices: [F-Secure Management Agent] C:\PROGRAM FILES\CHARTER HIGH-SPEED SECURITY SUITE\Common\FSMA32.EXE
    O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
    O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O4 - Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Charter High-Speed Security Suite.lnk = C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll
    O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.2/win/PulsePlayer5.2AxWin.cab
    O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} (AsyncDownloader Class) - http://survey.otxresearch.com/Preloader.dll
    O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.yorkphoto.com/YorkUpload.cab

    Can someone please help me.

    Thanks!
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    31,244
    Hiya and welcome

    It looks like its part of this:

    Charter High-Speed Security Suite

    As its also part of Backweb, which can be considered spyware:

    O4 - Global Startup: Charter High-Speed Security Suite.lnk = C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe

    I'll get someone to take a look at the log, but you may have to reinstall your Security suite. I assume its something that you use.

    Regards

    eddie
     
  3. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    31,244
    Okay, you can do one of two things. You can either uninstall and then re-install the Security Suite software, or you can fix the entry in Hijackthis, and delete the file. If you do the latter, and the program ceases to work, you can always reinstall as mentioned initially.

    What ever you choose to do, do this as well.

    Re-run HT, and tick the following:

    O4 - Startup: PowerReg SchedulerV2.exe

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    This if you want to remove the file:

    O4 - Global Startup: Charter High-Speed Security Suite.lnk = C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe



    Close all Internet and Explorer Windows, and fix the above. The one in Bold is if you want to remove the file. If you do go ahead with that, then you want to boot to safe mode, and delete the file:

    C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe

    Safe Mode:

    http://www.pchell.com/support/safemode.shtml

    eddie
     
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