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runner error-invalid backweb app. ID

Discussion in 'Windows XP' started by kgolfs, Jan 28, 2003.

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  1. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
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    I get this box when XP loads--Runner Error, invalid
    backweb application ID 7288971. What is this and how do I
    fix it? I have win XP Pro

    I got this answer fr. someone but looked at my startup and didn't find anything suspicious unless it's hpgs2wnd.exe. Any suggestions?

    answer-
    Weird problem! I found this by doing a Google search: From Annoyances.org

    This is an auto-update facility used by various parties - including Compaq, HP, McAfee at one time, and I am sure many others. The home web site is http://www.backweb.com/.

    It often does not appear in add/remove programmes, and may only be uninstallable
    by re-running setup for the programme that installed it.

    The easiest way to deal with this little problem is, to go to 'Start'>Run and type
    in: 'msconfig'. Here you will find a tab saying 'Startup'. Find the offending application,
    untick it, press 'apply', 'OK' and restart like requested. This is about the only
    way I can help you over long distance, but I am certain it will stop the error message
    as the program will no longer run at startup.
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Please do this:

    Go to Start/run, and type Msinfo32, followed by OK.
    Go to Software Environment/Startup Programs.
    Click Edit/'Select all', and then 'copy'
    Now paste the contents here.


    That ought to help us find the culprit.
     
  3. kgolfs

    kgolfs Thread Starter

    Joined:
    Nov 25, 2001
    Messages:
    44
    Toni-thanks for responding. I found that a Kodak program was the cause of this error. I removed the program and the problem vanished. Don't know why it became corrupt but that's moot at this point. I'll keep you fellows in mind for my next problem. You are quick to respond.
    Karen:)
     
  4. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
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    You're welcome! :)

    It often is the Kodak Software Updater.

    Cheers,
     
  5. p1pster

    p1pster

    Joined:
    Jan 28, 2003
    Messages:
    1
    Hi,
    Ive had exactly the same problem as above. It seems that this is also used by the dreded Kazzaa and doesnt uninstall with it. Once i managed to disable it and delete the file that it uses (which it puts in Ur temp folder - Win 2k) I get the same pop-up error as above. After deleting it from startup and all regisrty entries for that file it still pops up with the same message and puts it back in my startup list,
    Any advice you have would be great,
    (and id prefer not to have to reinstall it!)
    p1pster
     
  6. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    It doesn't come with Kazaa.

    The Backweb application is installed with HP, Compaq, Logitech, and Kodak software, among others.

    Please post your startup programs the way I described before.
     
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