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running program prevents auto power standby

Discussion in 'Earlier Versions of Windows' started by jge, Jan 23, 2002.

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  1. jge

    jge Thread Starter

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    I am running win98 on a dell dimension 400.On leaving my computer after a session it goes to screensaver, then to blank screen. At return to machine and touching mouse, desktp comes back with box saying ' running program prevents standby', (or something similar ) how do I find the culprit.
    I have pruned down the start up programs as far as possible
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya and welcome

    Lets have a look at what you have running anyway. Go to Ryn and type MSINFO32
    On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

    Now, go here and download AddAware www.lavasoftusa.com
    Install and run, ensuring that Deep Registry Scan is enabled. Remove all except for any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

    Whilst you're there, download and install RefUpdate to get the latest updates

    Have you tried a different screensaver? Is this one of the Microsft screensavers or one off the web?

    Regards

    eddie
     
  3. jge

    jge Thread Starter

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    Hi Eddie thanks for taking time ti help with my problemI use Mystify your mind as scrnsave

    Herewith info requested:-


    [Running Tasks]

    Kernel32.dll 4.10.1998 Microsoft Corporation Win32 Kernel core component C:\WINDOWS\SYSTEM\Kernel32.dll 4.3 Microsoft(R) Windows(R) Operating System
    MSGSRV32.EXE 4.10.1998 Microsoft Corporation Windows 32-bit VxD Message Server C:\WINDOWS\SYSTEM\MSGSRV32.EXE 4.0 Microsoft(R) Windows(R) Operating System
    Mprexe.exe 4.10.1998 Microsoft Corporation WIN32 Network Interface Service Process C:\WINDOWS\SYSTEM\Mprexe.exe 4.0 Microsoft(R) Windows(R) Operating System
    MMTASK.TSK 4.03.1998 Microsoft Corporation Multimedia background task support module C:\WINDOWS\SYSTEM\MMTASK.TSK 4.0 Microsoft Windows
    Avgserv9.exe 6.0.1.4 GRISOFT(c) SOFTWARE s.r.o AvgServ - displays notification message C:\PROGRAM FILES\GRISOFT\AVG6\Avgserv9.exe 4.0 AVG6
    WINMODEM.EXE 1.41.009 U.S. Robotics, Inc. NVRAM Manager C:\WINDOWS\SYSTEM\WINMODEM.101\WINMODEM.EXE 3.1 U.S.Robotics x2 Winmodem Voice
    Explorer.exe 4.72.3110.1 Microsoft Corporation Windows Explorer C:\WINDOWS\Explorer.exe 4.0 Microsoft(R) Windows NT(R) Operating System
    Rpcss.exe 4.71.1718 Microsoft Corporation Distributed COM Services C:\WINDOWS\SYSTEM\Rpcss.exe 4.0 Microsoft(R) Windows NT(TM) Operating System
    Systray.exe 4.10.1998 Microsoft Corporation System Tray Applet C:\WINDOWS\SYSTEM\Systray.exe 4.0 Microsoft(R) Windows(R) Operating System
    Avgcc32.exe 6, 0, 0, 305 GRISOFT(c) SOFTWARE s.r.o. AVG Control Center C:\PROGRAM FILES\GRISOFT\AVG6\Avgcc32.exe 4.0 AVG Anti-Virus System
    Taskmon.exe 4.10.1998 Microsoft Corporation Task Monitor C:\WINDOWS\Taskmon.exe 4.0 Microsoft(R) Windows(R) Operating System
    Point32.exe 14.30.0110 Microsoft Corporation Cursor features application file C:\MOUSE\Point32.exe 4.0 Microsoft Pointing Device Software
    Stimon.exe 4.10.2222 Microsoft Corporation Still Image Devices Monitor C:\WINDOWS\SYSTEM\Stimon.exe 4.0 Microsoft(R) Windows(R) Operating System
    Mswheel.exe 1.30.0110 Microsoft Corporation IntelliPoint Wheel Message EXE C:\WINDOWS\SYSTEM\Mswheel.exe 4.0 Microsoft Pointing Device Software
    Rnaapp.exe 4.10.1998 Microsoft Corporation Dial-Up Networking Application C:\WINDOWS\SYSTEM\Rnaapp.exe 4.0 Microsoft(R) Windows(R) Operating System
    Tapisrv.exe 4.10.2000 Microsoft Corporation Microsoft® Windows(TM) Telephony Server C:\WINDOWS\SYSTEM\Tapisrv.exe 4.0 Microsoft(R) Windows(R) Operating System
    Msimn.exe 5.50.4133.2400 Microsoft Corporation Outlook Express C:\PROGRAM FILES\OUTLOOK EXPRESS\Msimn.exe 4.0 Microsoft(R) Windows (R) 2000 Operating System
    Pstores.exe 5.00.1877.3 Microsoft Corporation Protected storage server C:\WINDOWS\SYSTEM\Pstores.exe 4.0 Microsoft(R) Windows NT(R) Operating System
    Iexplore.exe 5.00.2014.200 Microsoft Corporation Microsoft Internet Explorer C:\PROGRAM FILES\INTERNET EXPLORER\Iexplore.exe 4.0 Microsoft(R) Windows (R) 2000 Operating System
    Msinfo32.exe 4.10.2222 Microsoft Corporation MSInfo32 C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\MSINFO\Msinfo32.exe 4.0 Microsoft System Information

    Regards John
     
  4. jge

    jge Thread Starter

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    Hi Eddie5659

    I posted the information you requested and am watching for your comment.

    Thanks again for your time
     
  5. hottesttotty

    hottesttotty

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    Sorry, this is not regarding the thread topic, but I have a quick question for Eddie. When you advised to run adaware, you said to leave the new.net and web3000, right? Why? and What are they? I had the new.net show up in mine and deleted it. ?? Didn't think it was appropriate to start a whole 'nother thread for this question, sorry to butt in!! LOL :D

    Thanks,

    TT:)
     
  6. jge

    jge Thread Starter

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    Hi hottesttotty

    Pleased to see that someone is reading this thread!
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    Just for fun, try turning off the screen saver..........

    TT, I believe those two have their own 'unistall' options when you go to add/remove programs........
     
  8. Rollin' Rog

    Rollin' Rog

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  9. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya

    TT, AcaCandy's right, and also Web3000 is one that changes your wsock32.dll, which is used to dial up to the web. If you remove the program without using the AddRemove or unchecking the startup, then you may have problems. As for new.net, have a gander at this:

    http://www.cexx.org/newnet.htm

    Regards

    eddie
     
  10. jge

    jge Thread Starter

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    Hi Eddie I posted the information you requested but I believe that you got sidetracked by someone takingup the thread to ask another question.

    Did you look at my post and have you any further suggestions?


    Regards
     
  11. ~Candy~

    ~Candy~ Retired Administrator

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    My suggestion to turn off the screen saver was for you :)
     
  12. jge

    jge Thread Starter

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    Thanks for taking the time to respond to my query.

    I found that an adobe file had installed itself into my startup and was running, causing hang up. I also got rid of a lot od screensavers that I don't use.

    Things seem OK now but intermittently things hang, especially after using direct CD with my E drive...I have read elsewhere that this gives problems from time to time.

    I am still waiting for Eddie's ideas on the subject

    regards
     
  13. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya

    Just looking through the list again. Is that the Running Tasks, or Startup Programs? Looks like running tasks, as you have Rnaapp in there.

    Can you confirm for me that you went to System Properties, then on the left, chose Software Enviroment, then expanded to get Startup Programs.

    Thanks

    eddie
     
  14. MHSCodeMaster

    MHSCodeMaster

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    Nov 2, 2001
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    Also try limiting some things that your registry starts up by doing this:

    Goto START > RUN...

    TYPE: MSCONFIG

    Click the Startup tab, and uncheck somethings that you don't need to start when your computer boots. YOU WILL NEED TO LEAVE THE FOLLOW CHECKED...

    1) EVERYTHING RELATING TO POWER PROFILES
    2) SCAN REGISTRY
    3) TASK MONITOR
    4) PC HEALTH
    5) SYSTEM TRAY
    6) NAV DEFALERT
    7) *STATEMGR
    8) SCHEDULING AGENT
    9) MACHINE DEBUG MANAGER

    Almost everthing else you could probably uncheck. The first time you reboot, you be warned about using "Selective Startup to Troubleshoot". Just tell it you don't want to see that anymore. (REMEMBER, IF YOU TURN OFF SOMETHING YOU NEED BACK, JUST GO INTO MSCONFIG AGAIN, AND RE-SELECT THE ITEM.)
     
  15. jge

    jge Thread Starter

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    Thank you for your assistance.

    I will try out the suggestions and report back

    Best wishes
     
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