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Runs SLOW, especially right after internet connection

Discussion in 'Windows XP' started by ursulaem, Apr 25, 2007.

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  1. ursulaem

    ursulaem Thread Starter

    Joined:
    Apr 25, 2007
    Messages:
    10
    I have quite a bit of computer experience as a tech for an isp. I also have 2 computer science degrees, but I am stumped on this one. I have asked everyone I know what to do for this issue and no one can give me any help. It has been going on for months and I have run many virus/spyware scans, including aol virus and spyware powered by mcafee, a squared, spybot, adaware, windows defender, system suite, spyware blaster, spyware guard, and trend micro house call. I have also ran many registry fixers and nothing has helped.

    The main issue is that as soon as I connect to the internet, it takes about 10 minutes for me to be able to do anything. Before the connection is established, the system is normal. After connecting, I can't open any programs, or even task manager or control panel. After about 10 minutes, everything opens and seems to run normal, but still a bit slow. If I disconnect and try to log off or shut down while waiting for IE to open, it freezes the computer and I have to manually shut down. I do go through the task manager and shut down everything that I can before signing on to the internet and it does not make any difference.

    I ran a scan with Hijack This and the logfile is below....

    Logfile of HijackThis v1.99.1
    Scan saved at 9:36:29 AM, on 4/25/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Softex\OmniPass\OPXPApp.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    C:\Program Files\mcafee.com\personal firewall\MPFService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\mcafee.com\antivirus\oasclnt.exe
    C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
    C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\AOL\1169105150\ee\aolsoftware.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\AOL\1169105150\ee\aolsoftware.exe
    c:\program files\common files\aol\1169105150\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\Common Files\Aol\aoltpspd.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Logitech\Video\FxSvr2.exe
    C:\WINDOWS\system32\LVComsX.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis.exe

    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1169105150\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [AOLSPScheduler] C:\Program Files\Common Files\AOL\1169105150\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
    O4 - HKLM\..\Run: [sscRun] C:\Program Files\Common Files\AOL\1169105150\ee\SSCRun.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\mcafee.com\antivirus\oasclnt.exe
    O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
    O4 - HKLM\..\Run: [MPFExe] C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: Add to filterlist (WebWasher) - http://-Web.Washer-/ie_add
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: *.musicmatch.com
    O15 - Trusted Zone: www.fdle.com (HKLM)
    O15 - Trusted Zone: www.hotmail.com (HKLM)
    O15 - Trusted Zone: http://*.windowsupdate.microsoft.com (HKLM)
    O15 - Trusted Zone: www.myfloridacounty.com (HKLM)
    O15 - Trusted Zone: http://*.windowsupdate.com (HKLM)
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://activation.rr.com/install/download/tgctlcm.cab
    O16 - DPF: {0645D7F3-C20E-4E0B-A545-557527497C0B} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_6/NetMeter_preinstaller_activex_en_4.70.19.0_MEGAPANEL_USA.cab
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1150222829062
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128471262140
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://remote.stream.com/msrdp.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.microsoft.com/search/lobby/searchsettings.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by118fd.bay118.hotmail.msn.com/activex/HMAtchmt.ocx
    O17 - HKLM\System\CCS\Services\Tcpip\..\{93CD7F66-DC43-4CCF-B604-B88BD2809E74}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - c:\program files\a-squared free\a2service.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL Antivirus Update Service (aolavupd) - AOL LLC - C:\Program Files\Common Files\AOL\1169105150\ee\services\safetyCore\ver210_5_2_1\aolavupd.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe

    I have an HP Pavillion a350n
    512 mb ram
    win xp sp2
    intel pentiun 4, 2.8 ghz processor

    If you need any other info, just ask and I will be happy to provide it.


    Please help me to resolve this issue as it is getting really time consuming to wait for this every time I go online, not to mention that it is very annoying.

    Thanks,
    Ursula
     
  2. philcsf

    philcsf

    Joined:
    Aug 5, 2007
    Messages:
    2
    Just happened to me - you need to rollback your Ethernet drivers.

    Right click My Computer > Properties > Hardware > Device Manager

    Expand 'Network Adapters', and it's probably a Realtek driver (mine says 'Realtek RTL8193 Family PCI Fast Ethernet NIC'). Double-click on it, go to the Driver tab, and click 'Roll Back Driver'. If it says there's no backup, then it's at the original driver and it should be fine. If it doesn't, then it'll change back to an older version of the drivers and you'll see your router disconnect and reconnect again.

    Everything should be working now... enjoy.
     
  3. Grat

    Grat

    Joined:
    Oct 1, 2007
    Messages:
    1
    HELP!
    My computer does the same thing. I tried what the member suggested and it helped...for a day. I have two drivers, one is an Atheros, the other Realtec. It says that both are working. Should I disable the Realtek one and use the Atheros that my system has a sticker for (for crying out loud!:) )? Is it a good idea to disable? Please help...thanks!
     
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