Runtime error 6 at 004055cf

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Life

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Joined
Dec 24, 2001
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10
What does Runtime error 6 at 004055cf doing freezing up my computer? Thanks for any help...Free help is the best help!

I have already done this and it didnt help

Go to Tools | Interenet Options. Advanced tab. Under Browsing look for Display Script Debugging. Tick that. Underneath it is Display a notification about every script error. Untick that. Apply and OK.


Peace,
Life
 
Joined
Aug 17, 2001
Messages
7,486
That's either a Visual Basic or C++ Error.
That means there's a problem in some program you are running and it's producing the error.
The first thing to do is have a look at what's running on your computer. Go to start>run and type msinfo32 Press enter
Look at the left pane. Click the + in front of Software Environment. Click Runing Tasks. Copy and paste that list into a post here. Maybe we can spot something.
Second. One by one, don't run one of those programsuntil you find the culprit. You can also accomplish a lot of this by going to MSCONFIG >Startup group and unchecking various programs. It's a process of elimination.

Is this only happeneing on the Internet?
Have a look to be sure you don't have any Spyware while you are examining the Computer.
Download and run Adaware :
http://www.lavasoftusa.com/
 

Life

Thread Starter
Joined
Dec 24, 2001
Messages
10
ddhelp.exe c:\windows\system\ddhelp.exe 0xde19b659 256 Not Available Not Available Not Available 4.08.00.0400 41.00 KB (41,984 bytes) 11/23/2001 4:37:34 PM

explorer.exe c:\windows\explorer.exe 0xfffe628d 32 Not Available Not Available Not Available 5.50.4134.100 220.00 KB (225,280 bytes) 6/8/2000 5:00:00 PM

helpctr.exe c:\windows\pchealth\helpctr\binaries\helpctr.exe 0xde0d171d 32 Not Available Not Available Not Available 4.90.0.3002 484.27 KB (495,888 bytes) 4/30/2001 11:19:28 PM

iexplore.exe c:\program files\internet explorer\iexplore.exe 0xf111e891 32 Not Available Not Available Not Available 6.00.2600.0000 89.00 KB (91,136 bytes) 8/17/2001 10:34:06 PM

kernel32.dll c:\windows\system\kernel32.dll 0xff0f4501 128 Not Available Not Available Not Available 4.90.3000 524.00 KB (536,576 bytes) Not Available
kernel32.dll c:\windows\system\kernel32.dll 0xffff83e1 32 Not Available Not Available Not Available 4.90.3000 524.00 KB (536,576 bytes) Not Available
kernel32.dll c:\windows\system\kernel32.dll 0xfffe23ed 32 Not Available Not Available Not Available 4.90.3000 524.00 KB (536,576 bytes) Not Available
mprexe.exe c:\windows\system\mprexe.exe 0xfffe29d1 32 Not Available Not Available Not Available 4.90.3000 28.00 KB (28,672 bytes) Not Available
ram33drv.exe c:\windows\olefiles\ram33drv.exe 0xfc757219 32 Not Available Not Available Not Available Not Available 66.01 KB (67,594 bytes) 12/21/2001 3:10:09 AM

smrtdrv.exe c:\windows\smrtdrv.exe 0xfffd8175 32 Not Available Not Available Not Available Not Available 34.00 KB (34,820 bytes) 12/21/2001 3:10:06 AM

spool32.exe c:\windows\system\spool32.exe 0xdb272531 32 Not Available Not Available Not Available 4.90.3000 44.00 KB (45,056 bytes) Not Available
starter.exe c:\windows\starter.exe 0xfffdb7c1 32 Not Available Not Available Not Available 5.00.04 32.00 KB (32,768 bytes) 4/24/2001 1:59:40 PM

stmgr.exe c:\windows\system\restore\stmgr.exe 0xfc75d9b9 32 Not Available Not Available Not Available 4.90.0.2533 60.27 KB (61,712 bytes) Not Available
systray.exe c:\windows\system\systray.exe 0xfffd22fd 32 Not Available Not Available Not Available 4.90.3000 36.00 KB (36,864 bytes) Not Available
winmgmt.exe c:\windows\system\wbem\winmgmt.exe 0xde1850f1 32 Not Available Not Available Not Available 1.50.1164.0000 192.08 KB (196,685 bytes) Not Available
wmiexe.exe c:\windows\system\wmiexe.exe 0xfc750205 32 Not Available Not Available Not Available 4.90.2452.1 16.00 KB (16,384 bytes) Not Available

In my startup programs i only have 7 then clicked on ... someone had me take alot of them off.

It happens when i close everything out sometimes and im just looking at my window and then that box pops up with that error. I click okay and cant click anything else but can still move the mouse around.

Another thing when i went to close out that HELP page you told me to go to...it wouldnt close out and i had to ctrl alt delete i have to do that alot and on the internet if i dont open everything up in a diferent window it takes forever to load and i have a cable modem.
 

Life

Thread Starter
Joined
Dec 24, 2001
Messages
10
I have Norton Antivirus and it just ended. So I have to buy a new one and reinstall it. Been running without if for about two weeks (no money ... christmas time =) ) Also I can't defragment or scan disk for errors.... eh!! to me its just one problem after another...and the Gateway guy talked me into getting more ram today to fix the problem.

so there is more infomation if that the same problem

---------- C:\WINDOWS\desktop\StartUp.Log

Start-Ups checked at 12-24-2001 6:50:17.05p
__________________________________________________________________________
__________________________________________________________________________

StartUp Log for Windows 95/98 - Freeware by rmbox
__________________________________________________________________________
__________________________________________________________________________

Comments:

This is a log of all the programs on your computer that
are starting automatically every time you start Windows.
Using this log can be a quick way to spot trojans.

StartUp Log (version 1.54) - Release Date 12/12/2001

__________________________________________________________________________
__________________________________________________________________________

StartUp Log Index

1. HKLM Run
2. HKCU Run
3. HKLM RunOnce
4. HKCU RunOnce
5. HKLM RunServices
6. HKLM RunServicesOnce
7. WIN.INI file
8. SYSTEM.INI file
9. AUTOEXEC.BAT file
10. StartUp folder
11. All Users StartUp
12. Misc. StartUp Configurations

__________________________________________________________________________
__________________________________________________________________________

The following is a list of your current Start-Ups
__________________________________________________________________________
__________________________________________________________________________

1. HKLM Run - Registry

[RegPath]
"StartUp"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ScanRegistry"="C:\\WINDOWS\\scanregw.exe /autorun"
"SystemTray"="SysTray.Exe"
"EnsoniqMixer"="starter.exe"
"DXM6Patch_981116"="C:\\WINDOWS\\p_981116.exe /Q:A"
"MSWindows"="C:\\WINDOWS\\SMRTDRV.EXE"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"


==========================================================================
__________________________________________________________________________

2. HKCU Run - Registry

[RegPath]
"StartUp"


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]


==========================================================================
__________________________________________________________________________

3. HKLM RunOnce - Registry

[RegPath]
"StartUp"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]


==========================================================================
__________________________________________________________________________

4. HKCU RunOnce - Registry

[RegPath]
"StartUp"


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]


==========================================================================
__________________________________________________________________________

5. HKLM RunServices - Registry

[RegPath]
"StartUp"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]
"*StateMgr"="C:\\WINDOWS\\System\\Restore\\StateMgr.exe"


==========================================================================
__________________________________________________________________________

6. HKLM RunServicesOnce - Registry

[RegPath]
"StartUp"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]


==========================================================================
__________________________________________________________________________

7. WIN.INI File - (c:\windows\win.ini)

Your win.ini run/load lines should look like run= and load= exclusively.
There should be nothing to the right of the equal signs.


These are the run and load lines in your WIN.INI file

run=

load=

==========================================================================
__________________________________________________________________________

8. SYSTEM.INI File - (c:\windows\system.ini)

Your system.ini shell line should look like shell=Explorer.exe exclusively.
You should only see Explorer.exe following the equal sign.


This is the shell line in your SYSTEM.INI file

shell=Explorer.exe

==========================================================================
__________________________________________________________________________

9. AUTOEXEC.BAT File - (c:\autoexec.bat)

(Some trojans have been known to start from this file)


These are your program startups and set paths in your autoexec.bat file

SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP

==========================================================================
__________________________________________________________________________

10. StartUp Folder - (c:\windows\start menu\programs\startup)

Shortcuts to any program will automatically start when placed here.


These are the shortcuts located in your StartUp folder

*(No start-ups found)*

==========================================================================
__________________________________________________________________________

11. All Users Folder - (c:\windows\all users\start menu\programs\startup)

Shortcuts to any program will automatically start when placed here.


These are the shortcuts located in your All Users StartUp folder


*(No start-ups found)*

==========================================================================
__________________________________________________________________________

12. Miscellaneous StartUp Configurations

-============================-
Registry StartUp Directories
-============================-

Should show the Start Menu StartUp and All Users StartUp directories

.....................................................................

[1] HKCU - Shell Folders

HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

"Startup"="C:\\WINDOWS\\Start Menu\\Programs\\StartUp"

.....................................................................

[2] HKCU - User Shell Folders

HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders


.....................................................................

[3] HKLM - Shell Folders

HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders

"Common Startup"="C:\\WINDOWS\\olefiles"

.....................................................................

[4] HKLM - User Shell Folders

HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders

"Common Startup"="C:\\WINDOWS\\olefiles"

.....................................................................

-=======================-
Registry Shell Spawning
-=======================-

Open Commands for Executable File Types

@="\"%1\" %*"
(.exe file - RegPath = HKCR\exefile\shell\open\command)

@="\"%1\" %*"
(.com file - RegPath = HKCR\comfile\shell\open\command)

@="\"%1\" /S"
(.scr file - RegPath = HKCR\scrfile\shell\open\command)

@="\"%1\" %*"
(.bat file - RegPath = HKCR\batfile\shell\open\command)

@="\"%1\" %*"
(.pif file - RegPath = HKCR\piffile\shell\open\command)

@="C:\\WINDOWS\\SYSTEM\\MSHTA.EXE \"%1\" %*"
(.hta file - RegPath = HKCR\htafile\shell\open\command)

-=========================-
HKLM RunOnceEx - Registry
-=========================-


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx]


-=========================-
HKU (.Default) Run - Registry
-=========================-


[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Run]


-==============================-
HKU (.Default) RunOnce - Registry
-==============================-


[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\RunOnce]


-================================-
StubPaths - Registry (Partial Listing)
-================================-

(Please see the StubPath.txt on your desktop for complete listing)

HKLM\Software\Microsoft\Active Setup\Installed Components


"StubPath"="C:\\WINDOWS\\msnmgsr1.exe"
"StubPath"="C:\\WINDOWS\\COMMAND\\sulfnbk.exe /L"
"StubPath"=""
"StubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:OE /CALLER:WIN9X /user /install"
"RealStubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:OE /CALLER:IE50 /user /install"
"OldStubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:WAB /CALLER:WIN9X /user /install"
"RealStubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:WAB /CALLER:IE50 /user /install"
"StubPath"="C:\\WINDOWS\\SYSTEM\\updcrl.exe -e -u C:\\WINDOWS\\SYSTEM\\verisignpub1.crl"
"StubPath"="C:\\WINDOWS\\SYSTEM\\ie4uinit.exe"
"RealStubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:OE /CALLER:IE50 /user /uninstall"

-=================-
WINSTART.BAT File - (c:\windows\winstart.bat)
-=================-

@echo off
@C:\WINDOWS\tmpcpyis.bat

:s
@if exist "C:\WINDOWS\SMRTDRV.EXE" goto f
@copy "C:\WINDOWS\wininit.dta" "C:\WINDOWS\Start Menu\Programs\Startup\SMRTDRV.EXE"
:f

-=================-
DOSSTART.BAT File - (c:\windows\dosstart.bat)
-=================-


LH C:\PROGRA~1\MICROS~1\MOUSE\MOUSE.EXE

-=====================-
Screen Saver Settings (Possible system.ini start-up)
-=====================-


==========================================================================
__________________________________________________________________________

- Supplemental Environment Information -

COMSPEC=C:\WINDOWS\COMMAND.COM
PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
TEMP=C:\WINDOWS\TEMP
TMP=C:\WINDOWS\TEMP
winbootdir=C:\WINDOWS
windir=C:\WINDOWS

File - c:\windows\deletefi.ini

==========================================================================
__________________________________________________________________________

- End -
 
Joined
Aug 17, 2001
Messages
7,486
smartdrive cannot be run in Windows.
DXM6Patch_981116"="C:\\WINDOWS\\p_981116.exe /Q:A This is an extractor.


What's this? Looks like some kind of install shield activity possibly??
WINSTART.BAT File - (c:\windows\winstart.bat)
-=================-

@echo off
@C:\WINDOWS\tmpcpyis.bat

:s
@if exist "C:\WINDOWS\SMRTDRV.EXE" goto f
@copy "C:\WINDOWS\wininit.dta" "C:\WINDOWS\Start Menu\Programs\Startup\SMRTDRV.EXE"
:f

This is all very odd. Whjat is trying to install at startup?
You have this:
Are you running Windows ME?


More details of your problems and system specs would be very helpful, please.

If you are having multiple problems it may all fit together. For instance, you said you cannot scandisk or drefrag? Why not? What happens when you try.
 

Life

Thread Starter
Joined
Dec 24, 2001
Messages
10
It said that i can not run that program. i do not have enough memory to run it.





And yes i am running ME
 

Life

Thread Starter
Joined
Dec 24, 2001
Messages
10
I just got a new runtime error 32 at 00405774 when i tryed to play a song on my media player for windows
 
Joined
Aug 17, 2001
Messages
7,486
That's Ok. I know it is hard to know what to do to figure this all out. I use Win98SE and so my Operating System is different from yours.
How did you partition your Hard drive? Did you use a utility?

That error message has to do with the size of the clusters created on your drive by the partitioning.
If you hard drive is larger than 8 gigs and you have a cluster size less than 8 kb.
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;q229154
 

Life

Thread Starter
Joined
Dec 24, 2001
Messages
10
if you are talking about something that can organize and protect my data. I do not have anything like that. the only thing that I can do is defragment my computer clean disk etc.. It says that I can not do any of those. I don't have enough memory. what should I start deleting?






Thank you for your time that so far!
 
Joined
Dec 9, 2000
Messages
45,855
MO, do you think all these entries could be part of a trojan setup?

================

"MSWindows"="C:\\WINDOWS\\SMRTDRV.EXE"
======================================================================
[3] HKLM - Shell Folders

HKLM\Software\Microsoft\Windows\CurrentVersion\exp
lorer\Shell Folders

"Common Startup"="C:\\WINDOWS\\olefiles"

.....................................................................

[4] HKLM - User Shell Folders

HKLM\Software\Microsoft\Windows\CurrentVersion\exp
lorer\User Shell Folders

"Common Startup"="C:\\WINDOWS\\olefiles"
======================================================================

WINSTART.BAT File - (c:\windows\winstart.bat)
-=================-

@echo off
@C:\WINDOWS\tmpcpyis.bat

:s
@if exist "C:\WINDOWS\SMRTDRV.EXE" goto f
@copy "C:\WINDOWS\wininit.dta" "C:\WINDOWS\Start Menu\Programs\Startup\SMRTDRV.EXE"
:f
=====================================================================

There is no smrtdrv.exe that I know of. It's smartdrv.exe. And the c:\windows\olefiles has no hits in the MS data base.

I don't know if Moosoft would identify this, but it might be worthwhile downloading the trial copy to see....

http://www.moosoft.com/

Even if it can't....if I didn't know what installed those entries, I would be removing them.
 
Joined
Aug 17, 2001
Messages
7,486
You cannot resolve this by deleting. You have a problem with the way your partitions are set up.
I am re posting the link which explains the problem.
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;q229154

I know nothoing about your system. Who and how it was set up. You need to get that infrmation and see if there's a workaroud for you.
Also, get a free virus scan online here. No Anti Virus is a bad thing.
http://housecall.antivirus.com/pc_housecall/

I will add that you can get free Anti Virus.

I am not sure what is going on with your computer. It sounds like you have multiple problems. But you need to start by trying to isolate whether there is one in particular causing errors. That is something you have to do yourself using the process of elimination.
Looking for Spyware, viruses, bad programming and finally, you may also have a hardware problem. You do have a cluster size which is not allowing your Defrag and scandisk to run.

I'm sorry. I have to sign off. I have many things I need to do to get ready for the Holiday tomorrow.
I am sure someone else will come along. In the meantime, re read this long thread and try the various suggestions.
 

Life

Thread Starter
Joined
Dec 24, 2001
Messages
10
thank you for your help and i will go try to get that info...once again thanks for the help
 
Joined
Aug 17, 2001
Messages
7,486
Rog,
Great to see you. You were typing at the same time as I was.
I actually did see olefiles mentioned as I researched this. But it could be something else. A Trojan setup? That's an idea. I am wondering what's going on. I don't know much about ME. (in fact, I really know next to nothing) But is this kind of activity usual? DOS? Winstart.bat?

http://www.google.com/search?q=olefiles



I do know we need to find out what's running in the background. So far no luck in getting that information.

Mo
 
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