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runtime error c:/windows/explorer.

Discussion in 'Windows XP' started by mnedil, Feb 17, 2008.

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  1. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,695
    No, it's fine.

    Please run WinpFind35U again and post the new log.
     
  2. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    While cleaning some programs from my computer which I have not been using lately, I uninstalled a program call DXO optic (similar to photoshop). After that I tried my DVD drive and right clicked on file on the disc and everything seems to be working fine presently. I can right click and no longer get the runtime message . Hopefully this has solved my problem permanently. I thank you very much for your patience and cooperation in trying to solve this problem I value your expertise and if I have any further problems, I will certainly direct them to you. Regards. All the best. MMN
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,695
    It must have been some incompatibility with that program. I'm glad you found the solution. :)
     
  4. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    Everything seemed to be working ok until yesterday. I tried to run my tuneup utilities program but could not access it from the desktop. I downloaded the program again but it downloaded into the program files subdirectory and under the heading tuneup (as it normally does) but during the download, I kept getting messages 1909 that the links to desktop could not be installed. I subsequently downloaded another program and again got the message that the link to desktop could not be loaded. In addition I am now getting an error when I access IE7 (from norton 360) that there is an engine errror and they do not know the cause of it. I tried to run combofix but I also get a message that windows doesn't recognize the program and cannot open it. I ran a complete scan with norton 360 and also with my spyware doctor. There were 3 items that were in my download file in my documents that were infected with a trojan virus. I have deleted these files and rescanned my computer. No further problems were detected. I do not know what has happened but I am in trouble again. I hope that when you read this that you will be able to offer me some assistance in resolving this latest problem. Thanks for your previous assistance and regards. MMN
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,695
    What are the exact errors you're getting?

    What were the files that were detected as infected?
     
  6. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    The infected files were in my documents, downloads and were .rar files. I erased all of them and they are no longer found on further scans by norton 360. WhenI try to re-install tuneup utilities, I keep getting a message: warning 1909: Could not create shortcut tuneup 1 click maintenance.lnk. Verify that the destination folder exists and that you can access it. This occurs with every.lnk file generated by tuneup utilities when I re-install it. I tried it with another program that generates a desktop link and the same error occurred. I don't know what is causing this. In addition, i tried to run combofix and I get a message that windows cannot open this file pv.cfexe. I have no idea what happened here also. I seems as if there is no connection between the desktop and other programs installed on my computer. I am not sure whether this is true for all the programs or only a few. I have not tried the shortcuts for all the programs. Also when I run my IE7, norton 360 has a red bar stating engine error. I tried symantec support but they do not have an answer for this problem. Orviously I need a lot of help to get my computer working properly again. I believe that some of the downloads from other websites have obviously been infected and this could be the cause of the problem. They may have corrupted some of my windows files. Again I turn to you for much needed help and advice. Regards, mnedil
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,695
    Please check the Event Viewer again and post all errors that occurred around the time you were getting these messages (under "application" and "system").
     
  8. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    I don't know how to post the errors from event viewer for system and application categories. Please explain it to me. There are a number of red x's from the 18th of March to the 20th of March which I thinks is the time period when I started to have problems. Thanks again.
     
  9. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    I typed the errors in system and application eventviewer and have posted these below from my1. The NTRU Hybrid TSS v 1.05 TCSD sevice terminated unexpectedly. It has done this 1 time(s) For more information,see help and Support Center at http://go. microsoft.com/fwlink/events.asp 2. The following boot start or system start driver(s) failed to load Bub52. For more info etc.
    3. The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout. For mor info etc. These are system errors recorded in the event viewer.
    4. The TuneUp Theme Extension service failed to start due to the following error. The executable program that this service is configured to run in does not implement the service.
    5. The DataSvr service failed to start due to the following error. The system cannot find the path specified.

    In the application event viewer these are some of the errors reported:
    A. Faulting application sfus.exe. version 1.0.0.7 faulting module ntdll.dll, version 5.1.2600. fault address 0x00018fea. For more info etc.
    B. Same error again on Mar. 19.
    C. Faulting application msimn.exe, version 6.0.2900, faulting module directdb.dll, version 6.0.2900,3138, fault address 0x00007641. For more info etc.
    D: some warning entries from MsiInstaller. Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-20
    Time: 12:45
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    notepad:
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,695
    See the instructions in post no. 26 and do that for all of the errors that you see under both application and system.
     
  11. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    Here are the system event viewer errors and warnings. I wll add the application errors on the next post.Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-20
    Time: 13:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-20
    Time: 13:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-20
    Time: 13:01
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-20
    Time: 13:01
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-20
    Time: 12:45
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-20
    Time: 12:45
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-20
    Time: 12:44
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-20
    Time: 12:43
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-20
    Time: 06:49
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-20
    Time: 06:49
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-20
    Time: 06:48
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-20
    Time: 06:47
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-20
    Time: 06:42
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-20
    Time: 06:42
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-20
    Time: 06:41
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-20
    Time: 06:41
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-19
    Time: 20:18
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-19
    Time: 20:18
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 20:16
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-19
    Time: 20:16
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-19
    Time: 19:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The SPAMfighter Update Service service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-19
    Time: 19:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-19
    Time: 19:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-19
    Time: 19:01
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 19:01
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 18:39
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The TuneUp Theme Extension service failed to start due to the following error:
    The executable program that this service is configured to run in does not implement the service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 18:31
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The TuneUp Theme Extension service failed to start due to the following error:
    The executable program that this service is configured to run in does not implement the service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-19
    Time: 18:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-19
    Time: 18:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-19
    Time: 18:01
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 18:01
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: USER32
    Event Category: None
    Event ID: 1073
    Date: 2008-03-19
    Time: 17:59
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The attempt to reboot MYCOMPUTER failed

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 ....
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-19
    Time: 17:54
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-19
    Time: 17:41
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7034
    Date: 2008-03-19
    Time: 17:13
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7026
    Date: 2008-03-19
    Time: 17:13
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The following boot-start or system-start driver(s) failed to load:
    Bub52

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 17:11
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The DataSvr service failed to start due to the following error:
    The system cannot find the path specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: DCOM
    Event Category: None
    Event ID: 10010
    Date: 2008-03-19
    Time: 17:11
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    The server {7F6316B4-4D69-4765-B0A3-B2598F2FA80A} did not register with DCOM within the required timeout.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 16:41
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The TuneUp Theme Extension service failed to start due to the following error:
    The executable program that this service is configured to run in does not implement the service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 2008-03-19
    Time: 16:39
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The TuneUp Theme Extension service failed to start due to the following error:
    The executable program that this service is configured to run in does not implement the service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-18
    Time: 07:14
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-17
    Time: 02:06
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-16
    Time: 11:32
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-16
    Time: 11:32
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: W32Time
    Event Category: None
    Event ID: 36
    Date: 2008-03-16
    Time: 02:13
    User: N/A
    Computer: MYCOMPUTER
    Description:
    The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-16
    Time: 00:37
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-15
    Time: 22:48
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-15
    Time: 21:53
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-15
    Time: 21:26
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-15
    Time: 21:12
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    Event Type: Warning
    Event Source: Tcpip
    Event Category: None
    Event ID: 4226
    Date: 2008-03-15
    Time: 21:12
    User: N/A
    Computer: MYCOMPUTER
    Description:
    TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 54 00 ......T.
    0008: 00 00 00 00 82 10 00 80 ....‚..€
    0010: 01 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
     
  12. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    Here are the application event viewer errors: Application errors run from Mar20 to Mar14.
    Event Type: Warning
    Event Source: Userenv
    Event Category: None
    Event ID: 1517
    Date: 2008-03-20
    Time: 14:57
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    Windows saved user MYCOMPUTER\Morris Nedilski registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

    This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: Userenv
    Event Category: None
    Event ID: 1524
    Date: 2008-03-20
    Time: 14:57
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.



    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: WinDefendRtp
    Event Category: None
    Event ID: 3003
    Date: 2008-03-20
    Time: 14:19
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start.
    User: MYCOMPUTER\Morris Nedilski
    Checkpoint ID: 1
    Error Code: 0x8000ffff
    Error description: Catastrophic failure

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: WinDefendRtp
    Event Category: None
    Event ID: 3003
    Date: 2008-03-20
    Time: 14:19
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Windows Defender Real-Time Protection checkpoint has encountered an error and failed to start.
    User: MYCOMPUTER\Morris Nedilski
    Checkpoint ID: 1
    Error Code: 0x80070005
    Error description: Access is denied.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: Userenv
    Event Category: None
    Event ID: 1517
    Date: 2008-03-20
    Time: 06:35
    User: NT AUTHORITY\SYSTEM
    Computer: MYCOMPUTER
    Description:
    Windows saved user MYCOMPUTER\Morris Nedilski registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

    This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1004
    Date: 2008-03-19
    Time: 19:07
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application sfus.exe, version 1.0.0.7, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 66 75 ure sfu
    0018: 73 2e 65 78 65 20 31 2e s.exe 1.
    0020: 30 2e 30 2e 37 20 69 6e 0.0.7 in
    0028: 20 6e 74 64 6c 6c 2e 64 ntdll.d
    0030: 6c 6c 20 35 2e 31 2e 32 ll 5.1.2
    0038: 36 30 30 2e 32 31 38 30 600.2180
    0040: 20 61 74 20 6f 66 66 73 at offs
    0048: 65 74 20 30 30 30 31 38 et 00018
    0050: 66 65 61 fea
    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 2008-03-19
    Time: 19:02
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application sfus.exe, version 1.0.0.7, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 66 75 ure sfu
    0018: 73 2e 65 78 65 20 31 2e s.exe 1.
    0020: 30 2e 30 2e 37 20 69 6e 0.0.7 in
    0028: 20 6e 74 64 6c 6c 2e 64 ntdll.d
    0030: 6c 6c 20 35 2e 31 2e 32 ll 5.1.2
    0038: 36 30 30 2e 32 31 38 30 600.2180
    0040: 20 61 74 20 6f 66 66 73 at offs
    0048: 65 74 20 30 30 30 31 38 et 00018
    0050: 66 65 61 fea
    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 11704
    Date: 2008-03-19
    Time: 17:17
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Product: TuneUp Utilities 2008 -- Error 1704. An installation for TuneUp Utilities 2007 is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7b 35 38 38 38 34 32 38 {5888428
    0008: 45 2d 36 39 39 43 2d 34 E-699C-4
    0010: 45 37 31 2d 42 46 37 31 E71-BF71
    0018: 2d 39 34 45 45 30 36 42 -94EE06B
    0020: 34 39 37 44 41 7d 497DA}
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 2008-03-14
    Time: 21:45
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application eread_cookcase.exe, version 1.0.0.1, faulting module mfc80u.dll, version 8.0.50727.762, fault address 0x0005783e.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 72 65 ure ere
    0018: 61 64 5f 63 6f 6f 6b 63 ad_cookc
    0020: 61 73 65 2e 65 78 65 20 ase.exe
    0028: 31 2e 30 2e 30 2e 31 20 1.0.0.1
    0030: 69 6e 20 6d 66 63 38 30 in mfc80
    0038: 75 2e 64 6c 6c 20 38 2e u.dll 8.
    0040: 30 2e 35 30 37 32 37 2e 0.50727.
    0048: 37 36 32 20 61 74 20 6f 762 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 35 37 38 33 65 0d 0a 05783e..
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 2008-03-14
    Time: 21:44
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application eread_cookcase.exe, version 1.0.0.1, faulting module mfc80u.dll, version 8.0.50727.762, fault address 0x0005783e.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 72 65 ure ere
    0018: 61 64 5f 63 6f 6f 6b 63 ad_cookc
    0020: 61 73 65 2e 65 78 65 20 ase.exe
    0028: 31 2e 30 2e 30 2e 31 20 1.0.0.1
    0030: 69 6e 20 6d 66 63 38 30 in mfc80
    0038: 75 2e 64 6c 6c 20 38 2e u.dll 8.
    0040: 30 2e 35 30 37 32 37 2e 0.50727.
    0048: 37 36 32 20 61 74 20 6f 762 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 35 37 38 33 65 0d 0a 05783e..
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 21:40
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 21:40
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 10:58
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 10:58
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 10:58
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 10:57
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Warning
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1001
    Date: 2008-03-14
    Time: 10:56
    User: MYCOMPUTER\Morris Nedilski
    Computer: MYCOMPUTER
    Description:
    Detection of product '{02E73E50-6513-4802-8600-B5A5BA185BE3}', feature 'Language_Flags_PRO' failed during request for component '{3447F350-5017-4EB3-8595-20B02ED90C6F}'

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Event Type: Error
    Event Source: Application Error
    Event Category: NoneEvent Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 2008-03-14
    Time: 09:10
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application eread_cookcase.exe, version 1.0.0.1, faulting module mfc80u.dll, version 8.0.50727.762, fault address 0x0005783e.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 72 65 ure ere
    0018: 61 64 5f 63 6f 6f 6b 63 ad_cookc
    0020: 61 73 65 2e 65 78 65 20 ase.exe
    0028: 31 2e 30 2e 30 2e 31 20 1.0.0.1
    0030: 69 6e 20 6d 66 63 38 30 in mfc80
    0038: 75 2e 64 6c 6c 20 38 2e u.dll 8.
    0040: 30 2e 35 30 37 32 37 2e 0.50727.
    0048: 37 36 32 20 61 74 20 6f 762 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 35 37 38 33 65 0d 0a 05783e..

    Event ID: 1000
    Date: 2008-03-14
    Time: 09:12
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application eread_cookcase.exe, version 1.0.0.1, faulting module mfc80u.dll, version 8.0.50727.762, fault address 0x0005783e.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 72 65 ure ere
    0018: 61 64 5f 63 6f 6f 6b 63 ad_cookc
    0020: 61 73 65 2e 65 78 65 20 ase.exe
    0028: 31 2e 30 2e 30 2e 31 20 1.0.0.1
    0030: 69 6e 20 6d 66 63 38 30 in mfc80
    0038: 75 2e 64 6c 6c 20 38 2e u.dll 8.
    0040: 30 2e 35 30 37 32 37 2e 0.50727.
    0048: 37 36 32 20 61 74 20 6f 762 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 35 37 38 33 65 0d 0a 05783e..
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 2008-03-14
    Time: 09:11
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application eread_cookcase.exe, version 1.0.0.1, faulting module mfc80u.dll, version 8.0.50727.762, fault address 0x0005783e.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 72 65 ure ere
    0018: 61 64 5f 63 6f 6f 6b 63 ad_cookc
    0020: 61 73 65 2e 65 78 65 20 ase.exe
    0028: 31 2e 30 2e 30 2e 31 20 1.0.0.1
    0030: 69 6e 20 6d 66 63 38 30 in mfc80
    0038: 75 2e 64 6c 6c 20 38 2e u.dll 8.
    0040: 30 2e 35 30 37 32 37 2e 0.50727.
    0048: 37 36 32 20 61 74 20 6f 762 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 35 37 38 33 65 0d 0a 05783e..
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 2008-03-14
    Time: 09:10
    User: N/A
    Computer: MYCOMPUTER
    Description:
    Faulting application eread_cookcase.exe, version 1.0.0.1, faulting module mfc80u.dll, version 8.0.50727.762, fault address 0x0005783e.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 65 72 65 ure ere
    0018: 61 64 5f 63 6f 6f 6b 63 ad_cookc
    0020: 61 73 65 2e 65 78 65 20 ase.exe
    0028: 31 2e 30 2e 30 2e 31 20 1.0.0.1
    0030: 69 6e 20 6d 66 63 38 30 in mfc80
    0038: 75 2e 64 6c 6c 20 38 2e u.dll 8.
    0040: 30 2e 35 30 37 32 37 2e 0.50727.
    0048: 37 36 32 20 61 74 20 6f 762 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 30 35 37 38 33 65 0d 0a 05783e..
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,695
    I've asked someone else to take a look at those errors for us.
     
  14. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Well there are certainly a lot of errors there, the problem is knowing which is a symptom and which is a cause.

    Some issues may be due to corrupt program installations.

    But for starters I'd like to know more about this, it seems to have "Chinese" origins:

    eread_cookcase.exe

    Is it a webmail reader? I'm not sure I would trust it.

    And what is "bub52"?

    If you run regedit and do a "find" for bub52 in

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

    Does it show up?

    At this point, frankly, I would UNINSTALL all the faulting applictions you can and delete all remaining folders for them -- especially those in your (hidden) User Name > Applications Data folder.

    Do not reinstall them -- just see if the system is more stable without them for a while.



    >> The "Userenv" error suggests Windows is having problems unloading your registry at shutdown. This can cause corruptions.

    Install this and some problems may be helped by it >>

    http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en
     
  15. mnedil

    mnedil Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    90
    Thanks for you assistance as well. I have deleted eread_cookcase.exe and all related files.I do have legacyBub52 in my registry. I really don't know the program attached to this but I will try to delete this as well and see what happens. In addition I did download UPHCleanSetup.msi as you requested. I will let you know whether this helps to resolve some of the problems. Regards, mnedil. Please let Cookiegal know what is happening.
     
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