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Safari/outlook crashes and a blue background appears

Discussion in 'Apple Mac' started by lilacskies, Sep 19, 2012.

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  1. lilacskies

    lilacskies Thread Starter

    Joined:
    Oct 6, 2007
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    I can't seem to find a solution to this problem. I have had a few occasions when I have logged into web-outlook on safari and when I have completed writing an email and press send, I usually get logged out of outlook and my background screen turns blue. I still have access to the icons but I find this problem annoying and it's difficult to send emails. One person suggested deleting some sort of cache (~/Library/Caches/com.apple.Safari/Cache.db) but when I attempted this I 'was told' I didn't have permission to access the file. I downloaded an anti-virus program thinking that would fix the problem but it did not. Running OS 10.6.8. Not too knowledgeable when it comes to computers so if you have a suggestion, please post in laymans terms (dumb it down!). Thanks.
     
  2. Headrush

    Headrush

    Joined:
    Feb 9, 2005
    Messages:
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    I don't use Web Outlook, but sounds like it's probably using some web technology that Safari doesn't support the same way Internet Explorer does. (Or likely any Webkit based browser like Chrome)

    I would download Firefox and see if works on that browser.

    It doesn't sounds like a cache issue.
     
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