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Safe mode shutting down? Plus MSCONFIG problem

Discussion in 'Windows 7' started by dlc2005, Mar 7, 2012.

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  1. dlc2005

    dlc2005 Thread Starter

    Joined:
    Jun 9, 2005
    Messages:
    8
    Hi

    I'll get straight to the issue in hand

    I have a virus on my laptop, i was in the process of sorting this out, however i clicked on run - Msconfig - Boot - safe boot and selected minimal. I re-started and the computer loaded automatically in safe mode, however it got to the blue screen and the computer shut down automatically.

    I take it i need to de-select this option, but i can't even get beyond this blue screen which keeps shutting the computer down. There is an option on my windows 7 Operating system to use CMD as part of the recovery process, however i've tried to open MSCONFIG in there but to no avail. I dont have any system restore points set up either, so all i have is the Regedit option as i can get into Regedit.

    My two questions are quite simply: Can i open MSCONFIG in cmd? and Why is safe mode not loading and shutting the computer down? Is this virus related?

    I guess a third question would also be, what can i do besides reverting back to default factory settings?

    Kind regards, your help is much obliged

    Thanks
     
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