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Safe-mode... Windows protection erorr... normal... auto-reboot?

Discussion in 'Earlier Versions of Windows' started by Sociailbrium, Sep 6, 2004.

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  1. Sociailbrium

    Sociailbrium Thread Starter

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    Hey so I was looking through the forum but couldn't find an instance where this had happened although I am probably not looking hard enough I received a call last night from a friends dad asking me if I could come over and fix or take a look at his Pc, he told me it wouldn't load and kept going in to safe-mode so I thought it was just a case of fried Ram or he just didn't know a thing. However having just returned from their home, it is infact quite different. Upon booting the screen goes to typical normal, logging, safe-mode screen however choosing normal re-boots the Pc and it starts over again, logging does the same and safe-mode brings up a 'Blue screen of death' but says :Windows protection error, please restart your Pc. I fiddled with Cmos and Bios for an hour trying to change cache settings and alike but to no avail, so I went inside it and nothing is wrong, no fried cards, motherboard although a little dusty is in perfect shape... So I'm clueless which is why I have turned to this forum, can anyone help me with this? He says that he was just checking his E-mail and it re-booted... and I'm stumped as to what the problem is.. Oh and he can't re-install either apperently he has tried to and it has shown the same screen... So does anybody have any experience with this problem that can help me? Thanks
     
  2. etaf

    etaf Moderator

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  3. Maritimesea

    Maritimesea

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    I always suspect a virus when the statement is "everything was fine, I was checking my email and then suddenly the computer is toast." Makes no logical sense as the OS just doesn't go kablooey for no reason. So, I suspect a virus in an email attachment, but regardless of what it was, reboot>F8>Command prompt only>format C: should do the trick, then just reinstall windows.
     
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