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Safe mode won't run.... blue screen appears

Discussion in 'Windows XP' started by lilfocus, Sep 22, 2004.

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  1. lilfocus

    lilfocus Thread Starter

    Joined:
    Sep 22, 2004
    Messages:
    3
    I'm tryin to update my ATI radeon 9000 video driver
    what I've done so far/able to do ->
    ->Downloaded driver update
    ->Uninstall both the ATI driver and the ATI control panel

    Finally I uninstall ATI radeon 9000 and have to restart my computer

    When I try and run the computer in safe mode (hit F8 on the loading thang) It begins to load but then stops then after about 2-3 seconds a blue screen appears and have to restart to ->best known configuration...
    Can anyone help me update this driver
     
  2. bobol

    bobol

    Joined:
    Jan 28, 2004
    Messages:
    2,187
    Do a system restore to see if it helps?
     
  3. DaveBurnett

    DaveBurnett Account Closed

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    Nov 11, 2002
    Messages:
    12,970
    What OS?
    My brother's machine (2k Pro) has exactly the same problem with a 9700. I will be looking into it this weekend.
     
  4. physician

    physician

    Joined:
    Jul 13, 2004
    Messages:
    1,421
    The problem you have is that when you uninstall the vid drivers, you have no vid drivers and thus no vid so you get the bsod. What you can do is put your OS installation disk in before you reboot. When you reboot, you have to watch for the hit any key to boot from Cd option. Hit any key and the drivers from the disk will be loaded which includes a vid driver that will let you have video, and thus no bsod. Then you can go in and put those new drivers in...doc
     
  5. DaveBurnett

    DaveBurnett Account Closed

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    I beg to differ. Safe mode does not use any of the drivers. That is why this error is so puzzling.
     
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