safe mode

my computer either boots up in safe mode or windows 95 windows 98 is what i have.Please help what has happened and how can I fix it?

 

Welcome to TSG, Jackie.

I must say your description of the problem is a little confusing to me. Why do you say the computer is booting up in Win95 when you have Win98 installed?

If you are able to start in safe mode, you may be able to use the troubleshooting utility msconfig (for win98) to diagnose the problem.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q188867

Also when did the problem begin? If you have Win98 installed, you have the ability to restore a previous registry which might correct the problem.

To do this, press and hold the ctrl key as soon as the computer begins booting. You should get a Boot Menu if you have Win98. Choose the "Command Prompt" option. At the c:\> prompt enter:

scanreg /restore

use the arrow keys to select a started registry from one of the 4 you see which predates the problem