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safe mode

Discussion in 'Earlier Versions of Windows' started by jackieoleman32, Dec 3, 2001.

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  1. jackieoleman32

    jackieoleman32 Thread Starter

    Joined:
    Nov 1, 2001
    Messages:
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    my computer either boots up in safe mode or windows 95 windows 98 is what i have.Please help what has happened and how can I fix it?
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Welcome to TSG, Jackie.

    I must say your description of the problem is a little confusing to me. Why do you say the computer is booting up in Win95 when you have Win98 installed?

    If you are able to start in safe mode, you may be able to use the troubleshooting utility msconfig (for win98) to diagnose the problem.

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;q188867

    Also when did the problem begin? If you have Win98 installed, you have the ability to restore a previous registry which might correct the problem.

    To do this, press and hold the ctrl key as soon as the computer begins booting. You should get a Boot Menu if you have Win98. Choose the "Command Prompt" option. At the c:\> prompt enter:

    scanreg /restore

    use the arrow keys to select a started registry from one of the 4 you see which predates the problem
     
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