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"Safely Remove Hardware" no longer working

Discussion in 'Windows 7' started by LynnL999, Jan 28, 2011.

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  1. LynnL999

    LynnL999 Thread Starter

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    Hello,

    I'm using Win 7 64 bit on a Vaio laptop that's less than a year old. Recently I'm having problems safely removing flash drives, portable drives and other devices. The SRH icon appears in the tray, but nothing happens when you click on it. Trying to eject from My Computer often doesn't work either, as the "eject" option is simply missing from the context menu.

    I tried an idea I found on the MS forums, of creating a shortcut to the Safely Remove dialog, but that doesn't work either. (Shortcut to: C:\Windows\System32\rundll32.exe shell32.dll,Control_RunDLL hotplug.dll) -- on at least one device, it claims the portable hard drive is not a removable drive.

    Something is just hosed, somewhere. Any idea what it is, and how I can go about reinstalling it? Or a workaround?

    Any help appreciated!
     
  2. fel1x

    fel1x

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  3. LynnL999

    LynnL999 Thread Starter

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  4. calvin-c

    calvin-c Banned

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    It should also work if you open Computer, right-click on the drive & select Eject.
     
  5. LynnL999

    LynnL999 Thread Starter

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    Hi Calvin,

    Often the drive doesn't appear in the right-click dialogue at all. This might be related to the SRH dialog stating that the drive isn't removable? I don't know.

    My problem seems to be more than the icon just disappearing/not working, but my system somehow not knowing what's removable and what's not.
     
  6. w7pro

    w7pro

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    Something similar happened to me on an old XP machine when I had removed an mp3 player. Even though I had properly removed it, the port had shorted out and I had that message and the port was obviously dead. Not sure if your situation is specifically a hardware issue, but it might not be a bad idea to try and rule that out.

    -- Ryan
    Windows Outreach Team
     
  7. calvin-c

    calvin-c Banned

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    Sounds like you're absolutely right-if your system doesn't realize the device is removable then you won't get either the SRH dialog or the Eject icon. Sympathies, but I don't have any idea how to fix that problem.
     
  8. LynnL999

    LynnL999 Thread Starter

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    Hi Ryan,

    No, all three USB ports are working, and the problem is the same no matter which port I use.
     
  9. w7pro

    w7pro

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    That's very odd. Have you tried doing a system restore?
     
  10. LynnL999

    LynnL999 Thread Starter

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    Funny that you ask. This problem started right around the same time that I had to do a system restore due to a problem with an AVG Anti-Virus update that hosed my system. I don't know if this is cause or coincidence, but this problem started popping up (pardon the expression) right after that, in December. I'm not sure I want to mess around with System Restore anymore... I'd much rather re-install whatever drivers or whatever are affected.
     
  11. LynnL999

    LynnL999 Thread Starter

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    Tried this; it reported back as no problems found.
     
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