Same Bluetooth dongle on new PC not behaving as on old PC

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Kevin1975

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Apr 30, 2016
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Hi All,

I had an older Lenovo Desktop pc running Windows 7 Home Premium and 8GB of ram with no built in Bluetooth. I bought a Medialink Bluetooth Adapter - USB to Bluetooth 4.0 - Class 2 Smart Ready Adapter with Low Energy Technology. This setup worked beautifully. No real issues I couldn't figure out. I could walk around my whole (small) apartment and have perfect audio. This PC died of a power surge.

I bought a new PC here.

I plugged the dongle in and the audio is terrible. It will barely let me walk 10 feet before breaking up severely. It even breaks up if I put something in the way of the headphones; drinking coffee for instance. This is extremely annoying when trying to watch a video and then the audio screws up and is then out of sync. I figured I would need some drivers so I contacted the dongle's retailer. They gave me a link to
http://www.broadcom.com/support/?gid=2. I downloaded the Windows 7 64bit. Installed those and I've had no real difference; audio still cuts out. I have also tried using a different USB port. I am using a BT keyboard and mouse with no noticeable performance loss. I was using the same setup RE BT mouse, keyboard, and headphones, on the dead PC According to the Kinivo; the manufacturer of the headphones, there are no drivers for the headphones; they come from whatever the dongle it is you are using. Explanation on their website here.

Am I missing something stupid and simple here? A PC with with much more capabilities can't run the BT dongle the old PC could run? Seems silly.
 
Joined
Feb 8, 2016
Messages
46
Was the bluetooth dongle plugged in to the old PC when it died , might have been damaged during the power surge ...

Ashley
 

Kevin1975

Thread Starter
Joined
Apr 30, 2016
Messages
3
Thanks for the responses.

Was the bluetooth dongle plugged in to the old PC when it died , might have been damaged during the power surge ...

Ashley
I have two of theses devices; so I tried swapping them with no luck.

Although I agree it is in fact a possibility; I don't see how a newer more powerful machine would make a dongle less effective.

Thanks again, Kevin.
 
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