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Same Bluetooth dongle on new PC not behaving as on old PC

Discussion in 'Networking' started by Kevin1975, Apr 30, 2016.

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  1. Kevin1975

    Kevin1975 Thread Starter

    Joined:
    Apr 30, 2016
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    Hi All,

    I had an older Lenovo Desktop pc running Windows 7 Home Premium and 8GB of ram with no built in Bluetooth. I bought a Medialink Bluetooth Adapter - USB to Bluetooth 4.0 - Class 2 Smart Ready Adapter with Low Energy Technology. This setup worked beautifully. No real issues I couldn't figure out. I could walk around my whole (small) apartment and have perfect audio. This PC died of a power surge.

    I bought a new PC here.

    I plugged the dongle in and the audio is terrible. It will barely let me walk 10 feet before breaking up severely. It even breaks up if I put something in the way of the headphones; drinking coffee for instance. This is extremely annoying when trying to watch a video and then the audio screws up and is then out of sync. I figured I would need some drivers so I contacted the dongle's retailer. They gave me a link to
    http://www.broadcom.com/support/?gid=2. I downloaded the Windows 7 64bit. Installed those and I've had no real difference; audio still cuts out. I have also tried using a different USB port. I am using a BT keyboard and mouse with no noticeable performance loss. I was using the same setup RE BT mouse, keyboard, and headphones, on the dead PC According to the Kinivo; the manufacturer of the headphones, there are no drivers for the headphones; they come from whatever the dongle it is you are using. Explanation on their website here.

    Am I missing something stupid and simple here? A PC with with much more capabilities can't run the BT dongle the old PC could run? Seems silly.
     
  2. ashrich

    ashrich

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    Feb 8, 2016
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    Was the bluetooth dongle plugged in to the old PC when it died , might have been damaged during the power surge ...

    Ashley
     
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

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  4. Kevin1975

    Kevin1975 Thread Starter

    Joined:
    Apr 30, 2016
    Messages:
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    Thanks for the responses.

    I have two of theses devices; so I tried swapping them with no luck.

    Although I agree it is in fact a possibility; I don't see how a newer more powerful machine would make a dongle less effective.

    Thanks again, Kevin.
     
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