SAML Error

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Hbtran111

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Joined
Jan 31, 2019
Messages
1
Hello,

I am attempting to take a Math Placement test through ALEKS however I am receiving error messages as attached below. Please help!


Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, Intel64 Family 6 Model 142 Stepping 10
Processor Count: 8
RAM: 8000 Mb
Graphics Card: Intel(R) UHD Graphics 620, 1024 Mb
Hard Drives: C: 104 GB (64 GB Free);
Motherboard: Dell Inc., 0VM1FG
Antivirus: Windows Defender, Enabled and Updated


Screenshot (2).png Screenshot (1).png
 

Triple6

Moderator
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Dec 26, 2002
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52,930
First Name
Rob
Try using a different browser such as Internet Explorer instead of Edge, or Firefox and Chrome. And if that doesn't work you should be contacting ASU and double checking you are logging on correctly and have access to all areas you need to have.
 

Couriant

Trusted Advisor
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Joined
Mar 26, 2002
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35,676
First Name
James
I work for the UA (Go Wildcats!) and we use the sibboleth as well. More than likely it's an issue on ASU's end to authenticate you. You would want to speak to UTO to confirm.
 
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