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SAML Error

Discussion in 'Web & Email' started by Hbtran111, Jan 31, 2019.

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  1. Hbtran111

    Hbtran111 Thread Starter

    Joined:
    Jan 31, 2019
    Messages:
    1
    Hello,

    I am attempting to take a Math Placement test through ALEKS however I am receiving error messages as attached below. Please help!


    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, Intel64 Family 6 Model 142 Stepping 10
    Processor Count: 8
    RAM: 8000 Mb
    Graphics Card: Intel(R) UHD Graphics 620, 1024 Mb
    Hard Drives: C: 104 GB (64 GB Free);
    Motherboard: Dell Inc., 0VM1FG
    Antivirus: Windows Defender, Enabled and Updated


    Screenshot (2).png Screenshot (1).png
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    Try using a different browser such as Internet Explorer instead of Edge, or Firefox and Chrome. And if that doesn't work you should be contacting ASU and double checking you are logging on correctly and have access to all areas you need to have.
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    15,836
    First Name:
    Liz
  4. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,336
    First Name:
    James
    I work for the UA (Go Wildcats!) and we use the sibboleth as well. More than likely it's an issue on ASU's end to authenticate you. You would want to speak to UTO to confirm.
     
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