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Samsung Camcorder not being recognized by Windows 10

Discussion in 'Digital Photography & Imaging' started by Dano2, Mar 16, 2019.

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  1. Dano2

    Dano2 Thread Starter

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    hi,
    We have about a 7 year old Samsung Camcorder. Its still like brand new condition. However the problem is that Windows is not recognizing the camcorder. It suppose to be a plug and play device. Is there anything we can do to make Win-10 recognize it?

    Thanks in advance
     
  2. lochlomonder

    lochlomonder

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    What's the model name/number of the camcorder?
     
  3. Dano2

    Dano2 Thread Starter

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    It's SMX-F34BN
     
  4. Dano2

    Dano2 Thread Starter

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    Forgot to mention it's supposed to be plug and play but nothing opens on any drive
     
  5. lochlomonder

    lochlomonder

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    I looked at the specs for this camera, and I doubt you'll be able to get it recognised via plug-n-play on Win 10. The last OS supported was Vista, so there was probably a chance you could get it to recognise in Win 7, but I think that's the extent of it.

    Do you have your videos stored on an SD card in the camera? If so, you'd be better getting a reader and using that to connect the card.
     
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