Samsung CLX-6220FX Printer Offline

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Kellie2850

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Joined
Jan 2, 2013
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2
I have just moved printer locations and am with a satellite and not broadband now. My printer shows Network Printer is not availble and offline. How do I fix this. I have restarted comptuer, looked on line for help but to no avial
 

etaf

Wayne
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Joined
Oct 2, 2003
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65,454
I have just moved printer locations and am with a satellite and not broadband now.
is this on a new router - have you setup the printer for the new router at all

can we see an ipconfig /all from a pc connected to the new setup
and also from the printer the details of the network settings IP addresses

how is the printer connected by cable or wireless

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ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

This should also work for windows 8
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
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Kellie2850

Thread Starter
Joined
Jan 2, 2013
Messages
2
I have not yet configured anything.
I just unplugged from old house and internet to new house and satellite hoping it would be that simple
I have internet at new house on satellite
Printer is not connected to Laptop by cable but is to the router
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
depending on how you set up the network settings - it may simply need setting up again

can we see an ipconfig /all from a pc connected to the new setup
and also from the printer the details of the network settings IP addresses
 
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