Samsung galaxy young 2

enigma.

Thread Starter
Joined
Jul 11, 2017
Messages
61
or SM-G130H. Had this phone for quite a while with a problem I have not been able to sort out.
When I make a call and then have to press numbers for various departments it hangs up.
Screen shows phone number which does not disappear so when say press 1 it shows phone number with 1 added
and then get no further. so basicly i can only call numbers which do not employ press 1 etc etc.
Any help would be much appreciated because if I need to ring tech support of an ISP I am doomed from the start.
Thank you
enigma.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
21,859
Choose "Settings" from within the dial pad. Look for "dialer tones" or "ringtones and keypad tones". Make sure the keypad tone is turned on.
I checked my Samsung phone and keypad tone is toggled on, on my phone.
 

enigma.

Thread Starter
Joined
Jul 11, 2017
Messages
61
Choose "Settings" from within the dial pad. Look for "dialer tones" or "ringtones and keypad tones". Make sure the keypad tone is turned on.
I checked my Samsung phone and keypad tone is toggled on, on my phone.
Hi, many thanks for that info, mine was under sound, not ticked but ticked now so will see what happens next time.
 

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