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Samsung Kies will not load

Discussion in 'Android Mobile Devices' started by RobRoy0710, Jun 1, 2013.

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  1. RobRoy0710

    RobRoy0710 Thread Starter

    Jun 1, 2013
    Am trying to install Samsung Kies on PC and get message "Agent Update.exe The ordinal could not be located in the dynamic link library mfc90u.dll". Then the Kies software starts and give the message "There are new components for Samsung Kies. Some of the components for Samsung Kies need to be updated for firmware management. Do you want to update now?" It now shows and "Update or Cancel" button. When I try to Update I get the screen as before re the ordinal could not be located, and then the Kies program quits. I have called Samsung support and they say "not their problem"

    Any help would be appreciated.

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