My wife has a two-year-old Samsung notebook. Recently when she unplugged it the machine cut off, even though the battery said 79% charged (it wouldn't charge any further). I figured that the battery was bad so I bought another one from Amazon.
This one charges to 100% percent and does exactly the same thing. I'm perplexed but think there's something going on with the motherboard that won't let it use battery juice, even if Windows 8.1 says it's 100% charged.
I've tried the hold the power button down for 1 min with the battery out trick to no avail.
Any ideas? I'm stumped and think I might need to get her another notebook.
Thanks, Robert
This one charges to 100% percent and does exactly the same thing. I'm perplexed but think there's something going on with the motherboard that won't let it use battery juice, even if Windows 8.1 says it's 100% charged.
I've tried the hold the power button down for 1 min with the battery out trick to no avail.
Any ideas? I'm stumped and think I might need to get her another notebook.
Thanks, Robert