casarosa14
Thread Starter
- Joined
- Dec 2, 2020
- Messages
- 4
My Samsung TV UE37ES6710 series has stopped connecting to the internet after a couple of trouble-free years. I have tried numerous solutions - resetting the TV, resetting the Smart Hub, unplugging the TV, unplugging/restarting the router, putting in different DNS settings - all to no avail. The TV sees the wireless networks, checks the connection, then says it cannot connect to the internet. All I get is the MAC number, but no IP settings automatically (I have tried setting them manually, but with the same result - no connection). I have contacted Samsung support who have suggested I download the latest firmware via a USB flash drive which I am going to do but as the TV is 2009 vintage I am not sure if this will work as the latest firmware is 2010.
It was suggested that the Wifi card may need replacing but unable to find a replacement card. Any suggestions would be appreciated.
I live in the UK. Thank you.
It was suggested that the Wifi card may need replacing but unable to find a replacement card. Any suggestions would be appreciated.
I live in the UK. Thank you.