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Sandisk Cruzer 1.0gb Memory stick

Discussion in 'Hardware' started by ACWolf1960, Oct 26, 2006.

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  1. ACWolf1960

    ACWolf1960 Thread Starter

    Joined:
    Oct 26, 2006
    Messages:
    1
    This seems to be a fairly common problem......
    I have bought a Sandisk Cruzer 1.0Gb memory stick. It works fine on other computers, but when I plug it into my laptop (Acer Aspire 1520), the Computer recognizes the drive (ie a found new hardware balloon appears) and then opens the found new hardware wizard. This ultimatley says "unable to install hardware"

    The drive does not appear in windows explorer, but does show up in device manager, with a yellow exclamation mark over it. Clicking on properties displays the message:

    This device is not configured correctly. (Code 1)

    To reinstall the drivers for this device, click Reinstall Driver.

    Any suggestions on how to get it to work??
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    First step, Start, Programs, Accessories, System Tools, System Restore. Create a restore point and name it something like "Before USB Fix". This is to bail you out if something goes wrong during the following process and makes things worse.

    Create a file with NOTEPAD containing the following lines and save it as FIX.REG
    -------------------------- Use text after this line --------------------------------
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

    "DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
    -------------------------- Use text before this line --------------------------------

    Double click on FIX.REG and say yes to the Merge Into Registry question.

    Unplug ALL USB devices.
    Open Device Manager.
    View, Show Hidden Devices.
    Uninstall all devices under USB Controllers.
    Uninstall all devices under Disk Drives that you know are not present.
    Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
    If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

    When this is done, reboot TWICE.

    Reconnect the USB devices and see if they're recognized properly.

    NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function. I don't have one yet, so I haven't had time to modify the instructions.
     
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