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SanMax external hard drive alarming

Discussion in 'Hardware' started by Cindirelly, Jun 18, 2016.

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  1. Cindirelly

    Cindirelly Thread Starter

    Joined:
    Jun 18, 2016
    Messages:
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    Hi all,

    I have an older (5 years?) external drive with I'm not sure how much backed up onto it - maybe it's 500 mb or 1 gig - that started alarming today and can't be recognized by my computer. It is the variety that comes in a case with an optional fan you can run and sits about 5"x7" on a stand. I noticed the fan (I think) was sounding noisy last time I used it a week or so ago, so I bought a new external drive to back it up onto. But today I plugged it in and turned it on, and all it will do is flash red from the power button and beep.

    Please tell me it hasn't just straight failed. Is there some way for me to reset it long enough to pull the files off? If not, what is the prognosis for getting the data? This was an expensive backup system when I bought it, and it's mostly sat with very little regular use, so I am not prepared to lose these files.

    I can hear the fan running when I turn it on, and I can hear the drive quietly running inside when I turn the fan off. If someone needs to go in to try to pull the files off, where would I find that kind of someone?

    Any wisdom out there?
    Thank you!
     
  2. replay

    replay

    Joined:
    Aug 12, 2003
    Messages:
    5,343
    you have the option of taking it apart and connecting the bare harddrive to a desktop computer to see if it will power up.... then retrieve files...etc
     
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