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Saving Your Settings takes over a minute in Windows XP

Discussion in 'Windows XP' started by dennisthechemist, Jul 20, 2012.

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  1. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 3.60GHz, x86 Family 15 Model 6 Stepping 4
    Processor Count: 2
    RAM: 3007 Mb
    Graphics Card: NVIDIA GeForce 7050 / NVIDIA nForce 610i, 256 Mb
    Hard Drives: C: Total - 476929 MB, Free - 73269 MB; F: Total - 476937 MB, Free - 14685 MB; G: Total - 953867 MB, Free - 5671 MB;
    Motherboard: MSI, MS-7366
    Antivirus: Stopzilla


    Recently I noticed that the delay on "Saving Your Settings" was taking about 75 seconds, much longer time than before. I did an internet search, followed some tips, but to no avail. Then I followed posts between XP007 and Elvandil started 25 April 2008. I had already previously installed "UPH", then I ran "chkdsk r" following above posts. This took over 2 hours, then closed down after only around 10 seconds of SYS ("Saving Your Settings"), which was great. Then I rebooted, and closed down without doing any work and now it takes 85 seconds instead of 75. Help!

    I confirmed, as in above posts, that UPH was indeed installed. Can anyone help?
     
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Hi and welcome.
    STOPzilla is not a program that we would recommend on this forum.
    It may or not have something to do with your problem.

    Post a Hjt log - to see what is running on your system.

    Hijack this 2.04
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

    Also post the uninstall log from Hjt log
    Start HiJackThis.
    Click > Open The Misc Tools Section button.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Copy-and-Paste the uninstall list in the reply box.
     
  3. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Hi Blues_harp28

    Surprised at your comment on Stopzilla. I used to run the free version of AVG, then added Stopzilla when it was only an anti-malware and it stopped a virus which AVG missed. I checked with Stopzilla and they said they had upgraded it to include anti-virus capability, so just from that experience I dropped AVG and continued with SZ.

    Installed HijackThis from your link, but got the error message "Application failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix this problem". I re-installed but no go. I searched web for missing DLL and it led to complications which I wasn't looking for.

    Help?
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
  5. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Hi BH28,

    HiJack This logfile:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 14:53:56, on 23/07/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LVCOMSX.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\RunDLL32.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    C:\PROGRA~1\MICROS~3\rapimgr.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\MemTurbo 4\MemTurbo.exe
    C:\Program Files\Microsoft Office\Office10\msoffice.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Microsoft\BingBar\SeaPort.EXE
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\UPHClean\uphclean.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\STOPzilla!\STOPzilla.exe
    C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60321
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60321
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by MSN & Bing
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login
    O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1078081533-484763869-1801674531-1009\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'UpdatusUser')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo 4\MemTurbo.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/MyFunCardsInitialSetup1.0.1.1.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\599\G2AWinLogon.dll
    O20 - Winlogon Notify: TPSvc - TPSvc.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\599\g2aservice.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
    O23 - Service: User Profile Hive Cleanup (UPHClean) - Windows (R) Codename Longhorn DDK provider - C:\Program Files\UPHClean\uphclean.exe
    --
    End of file - 10611 bytes

    --------------------------------------------------------------
    Uninstall log:

    4oD
    Acrobat.com
    Adobe Acrobat 5.0
    Adobe Acrobat Reader 3.01
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader 9.5.1
    Adobe Type Manager 4.0
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVS Disc Creator version 3.4
    AVS Update Manager 1.0
    AVS Video Converter 6
    AVS4YOU Software Navigator 1.2
    Bing Bar
    Bonjour
    Critical Update for Windows Media Player 11 (KB959772)
    CyberLink PhotoNow
    CyberLink PhotoNow
    CyberLink PowerDirector
    CyberLink PowerDirector
    Data Lifeguard Diagnostic for Windows
    Demand Five Player
    Digital Photo Navigator 1.5
    DivX Codec
    EPSON Attach To Email
    EPSON Easy Photo Print
    EPSON File Manager
    EPSON Print CD
    EPSON Printer Software
    ESPR220 User's Guide
    Express Burn
    Express Rip
    exPressit S.E. 3.0
    FREE Hi-Q Recorder 1.92
    Freecorder 2.3 (with Skype Call Recording)
    Google Chrome
    Google Earth Plug-in
    Google Update Helper
    GoToAssist Corporate
    High Definition Audio Driver Package - KB888111
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    IBM ViaVoice Standard 10.5 - UK English
    IsoBuster 2.7
    iTunes
    Java(TM) 6 Update 19
    Java(TM) 7 Update 5
    Java(TM) SE Runtime Environment 6 Update 1
    JavaFX 2.1.1
    jv16 PowerTools 2012
    Logitech Desktop Messenger
    Logitech Print Service
    Logitech QuickCam Software
    Logitech® Camera Driver
    Memeo Backup
    MemTurbo 4
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft ActiveSync 4.0
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 97, Professional Edition
    Microsoft Office Converter Pack
    Microsoft Outlook 2002
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Morpheus Photo Morpher v3.00
    Mozilla Firefox (3.6.15)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NCH Toolbox
    Nokia Connectivity Cable Driver
    NVIDIA Drivers
    NVIDIA Graphics Driver 301.42
    NVIDIA nView 136.27
    NVIDIA Update 1.8.15
    OLYMPUS CAMEDIA Master 4.2
    PAC-MAN® by Namco
    PIF DESIGNER
    PixiePack Codec Pack
    Pixillion Image Converter
    PowerCinema NE for Everio
    PowerDirector Express
    PowerProducer
    Prism Video Converter
    QuickTime
    Realtek High Definition Audio Driver
    RecordPad Sound Recorder
    Replay Media Splitter 1.5.0.2
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
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    Security Update for Windows XP (KB969059)
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    Security Update for Windows XP (KB969947)
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    Security Update for Windows XP (KB982132)
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    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype Click to Call
    Skype™ 5.5
    SmartSound Quicktracks Plugin
    SoundTap Streaming Audio Recorder
    SpeedMaxPc
    STOPzilla
    STOPzilla Toolbar
    Switch Sound File Converter
    Travelmanager UK and Ireland 2006, 2007
    Uninstall Entriq MediaSphere
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB2447568)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    User Profile Hive Cleanup Service
    WavePad Sound Editor
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Repair Kit v3.0
    Windows XP Service Pack 3
    WM Capture
    WM Recorder 12.1
    Wondershare DVD Ripper Platinum(Build 4.7.1.2)
     
  6. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,648
    I agree with blues_harp28.

    Get rid of STOPzilla (n) and then replace it with Microsoft Security Essentials 4.0.1526.0. (y)

    It's light-weight and user-friendly and well-recommended here.

    You also need to download and save and then run AVG Remover(32bit) 2012 so it can find and remove all the leftover file and registry debris of AVG that's still in your computer.

    -------------------------------------------------------
     
  7. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
  8. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Hi Flavallee,

    Many thanks for your input. I ran AVG Remover but it just produced a log file and stopped without apparently doing anything.

    Reluctant to drop Stopzilla. Incidentally, it just saved me ten minutes ago from a trojan I downloaded from www.download-free.com/Media-Player , as I tried to re-install Windows Media Player foolishly assuming it was MS without checking the website name. I ran SZ for a year, then paid lifetime sub. Can I ask why you don't like it?
     
  9. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Once you have posted the start up list from msconfig.

    Start Hjt log - click Scan.
    Once the page has opened - put a Tick mark against these entries and click Fix
    Double check first, that only these entries are ticked.

    O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - (no file)

    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

    O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)

    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab


    Close Hjt log.
    Restart your Pc.
     
  10. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Hi Blues Harp28,

    Sorry about delay -Vista based laptop invaded our air space and caused no end of problems.

    Startup screen shots:
    [​IMG]
    [​IMG]
    [​IMG]

    Den
     
  11. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    StopZilla does not appear in the start up list.
    As said, it is not an Anti-virus program that we would recommend.
    If you check online - it does not even make the top 10 list of recommended programs.

    In msconfig - Start up tab.
    Untick all entries Except

    StopZilla

    Apply > Ok > Reboot your Pc.

    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Any entry can be re-enabled using msconfig - if you feel it needs to be

    How to use MSCONFIG.
    http://netsquirrel.com/msconfig/msconfig_xp.html

    ----


    Download.
    MalwareBytes and SuperAntiSpyware to your desktop.
    Download the Free versions of both programs.

    MalwareBytes

    SuperAntiSpyware

    Once they are downloaded to your desktop.
    Close all open browser windows.

    MalwareBytes
    Click on the Install icon - allow it to update during the install process.
    Start Malwarebytes Anti-Malware.
    Click on Scanner > then quick scan > then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.

    SuperAntiSpyware
    Click on the install icon - allow it to update during the install process.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
     
  12. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Hi Blues Harp,

    Stopzilla is in the "Services" list.

    Malwarebytes Log:

    Malwarebytes Anti-Malware (Trial) 1.62.0.1300
    www.malwarebytes.org
    Database version: v2012.07.27.07
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Dennis :: DENNIS-DIY-NO1 [administrator]
    Protection: Enabled
    27/07/2012 15:11:44
    mbam-log-2012-07-27 (15-11-44).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 253097
    Time elapsed: 8 minute(s), 13 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 41
    HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCR\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (Adware.Minibug) -> Quarantined and deleted successfully.
    HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCR\Typelib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCR\Typelib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCR\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCR\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF6-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF6-072E-44CF-8957-5838F569A31D} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} (Adware.Zango) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} (Adware.Zango) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Fun Web Products (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\FocusInteractive (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Fun Web Products (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    Registry Values Detected: 4
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping|{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Data: 8194 -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping|{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Data: 8193 -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{C5428486-50A0-4a02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Data: -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{C5428486-50A0-4a02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Data: -> Quarantined and deleted successfully.
    Registry Data Items Detected: 1
    HKCR\regfile\shell\open\command| (Broken.OpenCommand) -> Bad: () Good: (regedit.exe "%1") -> Delete on reboot.
    Folders Detected: 8
    C:\Program Files\FunWebProducts (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\FunWebProducts\ScreenSaver (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\FunWebProducts\ScreenSaver\Images (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\FunWebProducts\Shared (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\History (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\Settings (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    Files Detected: 5
    C:\Program Files\FunWebProducts\ScreenSaver\Images\0002459A.urr (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\History\search3 (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\Settings\setting2.htm (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\Settings\settings.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (PUP.MyWebSearch) -> Quarantined and deleted successfully.
    (end)

    -------------------------------------------------------------------------

    Superantispyware log:

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com
    Generated 07/27/2012 at 03:49 PM
    Application Version : 5.5.1012
    Core Rules Database Version : 8971
    Trace Rules Database Version: 6783
    Scan type : Quick Scan
    Total Scan Time : 00:07:23
    Operating System Information
    Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
    Administrator
    Memory items scanned : 433
    Memory threats detected : 0
    Registry items scanned : 30860
    Registry threats detected : 16
    File items scanned : 8269
    File threats detected : 241
    PUP.MyWebSearch/FunWebProducts
    HKU\S-1-5-21-1078081533-484763869-1801674531-1004\SOFTWARE\FunWebProducts
    HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
    HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid
    HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid32
    HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
    HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\ProxyStubClsid
    HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\ProxyStubClsid32
    Adware.Zango/ShoppingReport
    HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}
    HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\ProxyStubClsid
    HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\ProxyStubClsid32
    HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\TypeLib
    HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\TypeLib#Version
    HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}
    HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\ProxyStubClsid
    HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\ProxyStubClsid32
    Adware.Tracking Cookie
    C:\Documents and Settings\Dennis\Cookies\M9C6DO7U.txt [ /www.googleadservices.com ]
    C:\Documents and Settings\Dennis\Cookies\823YYF3T.txt [ /invitemedia.com ]
    C:\Documents and Settings\Dennis\Cookies\LBBKOOWY.txt [ /sales.liveperson.net ]
    C:\Documents and Settings\Dennis\Cookies\WDN297TJ.txt [ /www.googleadservices.com ]
    C:\Documents and Settings\Dennis\Cookies\66BNW6OS.txt [ /www.googleadservices.com ]
    C:\Documents and Settings\Dennis\Cookies\G3D5G3NJ.txt [ /www.googleadservices.com ]
    C:\Documents and Settings\Dennis\Cookies\S86Z7BST.txt [ /liveperson.net ]
    C:\Documents and Settings\Dennis\Cookies\DYD8SIKR.txt [ /www.googleadservices.com ]
    C:\Documents and Settings\Dennis\Cookies\SZQ4GMY9.txt [ /www.googleadservices.com ]
    C:\Documents and Settings\Dennis\Cookies\R07HKJLS.txt [ /realmedia.com ]
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    .www.stopzilla.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .www.stopzilla.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .www.virginmedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .www.windowsmedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .www.windowsmedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .www.zango.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .xiti.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .yieldmanager.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .zango.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adtech.de [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adsby.webtraffic.se [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    statse.webtrendslive.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    tracking.cph.monoloop.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adbrite.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adviva.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adviva.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .collective-media.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adinterax.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adinterax.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .questionmarket.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .findaproperty.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adviva.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .adbrite.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .c.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .c.atdmt.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    accounts.google.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .accounts.google.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    accounts.youtube.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .livenation.122.2o7.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .accounts.google.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .alpari.solution.weborama.fr [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .at.atwola.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .advertising.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    .revsci.net [ C:\DOCUMENTS AND SETTINGS\DENNIS\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\371LGQNH.DEFAULT\COOKIES.SQLITE ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    ad.yieldmanager.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .questionmarket.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .questionmarket.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\DENNIS\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
    System.BrokenFileAssociation
    HKCR\.exe


    Regards
    Den
     
  13. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
    Jan 9, 2005
    Messages:
    17,066
    Shut down each program that is running in the task bar [one at a time]
    Then shutdown your Pc, you may see what program, application is stalling at shutdown.
    ---
    Right click My Computer>Open
    Right click - Local disk - should be C:
    Click Properties.

    Tools>Error checking.
    Tick both boxes
    Click start.
    It will say it cannot scan, do you want it to scan at the next start up..
    Click Yes - restart Pc.

    It will scan the system at the next start up - let it scan - it will then boot to your desktop.
    ---
    Right click My Computer > Properties.
    What is listed under the General Tab?
    Or post a screenshot.
    http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Post a New Hjt log.
     
  14. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    56,824
    Mine can take a long time also in the main "limited user" account I use all the time even with the same programs running in the "Admin" account.
    If I just close some programs down first the trouble goes away.
    I close these down and think really it's SUPERAntiSpyware Professional that is the slow down or BIG Slow down.

    SUPERAntiSpyware Professional
    WinPatrol
    Hosts file manager
     
  15. dennisthechemist

    dennisthechemist Thread Starter

    Joined:
    Jul 20, 2012
    Messages:
    23
    Hi Blues harp,

    Doing things out of order here, but the following didn't appear:

    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}

    And the following link didn't work:
    http://ak.exe.imgfarm.com/images/noc...tup1.0.1.1.cab

    ... but did the rest, and will report on "Save Settings Time" ASAP
    DenChem
     
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