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Scan Snap Lost or Misplaced Files

Discussion in 'All Other Software' started by connie189, Sep 14, 2019.

  1. connie189

    connie189 Thread Starter

    Joined:
    Nov 6, 2018
    Messages:
    38
    Hi,

    A couple of years ago, my husband and I went through two office file boxes of IRS tax forms and paperwork as well as receipts for paid bills, etc., putting them all on our Scan Snap.

    We are having problems locating the bulk of the files.

    Would anyone know a way to search for them, or retrieve them?

    Thank you for your assistance.

    Connie

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
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  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,077
    First Name:
    David
    At the time of scanning you had to tell the program in use where to save these files.

    If you still have this "Scan Snap" still connected, you could do a test scan and see where the default location is for the files.

    I use a free program called "Everything" to search my drives for files.
    https://www.voidtools.com/
    for the 32 bit version select the "Download Installer" or for the 64 bit select the "Download Installer 64-bit"
     
  3. connie189

    connie189 Thread Starter

    Joined:
    Nov 6, 2018
    Messages:
    38
    An update....

    Hubby followed your instructions, but says "the files appear to be gone".

    He's not sure if there's anything else he can do/try.
     
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