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Scanner assistance

Discussion in 'Hardware' started by Hadrian, Sep 30, 2003.

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  1. Hadrian

    Hadrian Thread Starter

    Joined:
    Sep 10, 2003
    Messages:
    18
    Hello again everyone!! I'm on a roll today!! I have a HP Scanjet 5300C scanner. Whenever I attempt to scanner the scanner, I get a message saying my scanner cannot be found. If I unplug the USB cable and plug it back in...this solves the problem. What's the problem here and how can I fix it? Any help is appreciated!! God bless!!:rolleyes:
     
  2. Hadrian

    Hadrian Thread Starter

    Joined:
    Sep 10, 2003
    Messages:
    18
    Sorry for the error in the posting! It should read...."whenever I attempt to use the scanner.....I get an error message"
     
  3. suesman

    suesman

    Joined:
    Sep 6, 2003
    Messages:
    261
    Had a similar issue with a Visioneer 6100 scanner. Bought a new USB cable for it & wahlah all fixed. Maybe that'll help you.

    Make sure you don't have to have a special cable as I did. Check the HP site to see if that's the case.

    Hey found this on thier website. What OS are you running?
     
  4. Ash_11

    Ash_11

    Joined:
    Sep 19, 2002
    Messages:
    464
    what usb ports are you connecting your scanner to? Are you using a usb hub? Are you using a usb pci adaptor card? or are you using the usb ports on the motherboard?
     
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