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scanner problem

Discussion in 'Hardware' started by matrix4, Apr 9, 2008.

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  1. matrix4

    matrix4 Thread Starter

    Joined:
    Oct 18, 2002
    Messages:
    242
    hi there!
    i have problems to install my scanner(canoscan 560 u)
    driver installed ok,but when i try to open scangear toolbox then i get the error message
    can not find twain driver.
    any ideas?
    thanks for help
    matrix4
     
  2. TheRobatron

    TheRobatron

    Joined:
    Oct 25, 2007
    Messages:
    551
    It appears that you don't have the correct TWAIN drivers ;). Look at http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct to see if you can find your model of scanner in the list (I couldn't). If not, try choosing a model close to that of yours, and download the drivers and reinstall them - they may include the missing drivers that you need.

    Also look at http://www.useyourbrain.co.uk/Download-Drivers/twain-drivers.htm and see if any of those drivers will work. Have you tried reinstalling the drivers you have? Sometimes that will work.

    Hope that helps.
     
  3. matrix4

    matrix4 Thread Starter

    Joined:
    Oct 18, 2002
    Messages:
    242
    ok!thanks!
     
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