Scanner/Twain problem

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pursuant2

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Joined
Dec 27, 2005
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69
I have an Epson 1670 scanner hooked up to windows xp on my pc. Last week while trying to scan a picture I got a message saying
" scan could not be started could not open twain source make sure it is a valid source for the scanner.
I have never had any problems with this scanner in the 2 years I've owned it. I tried opening it from its software interface and got a message
"unable to start the scanner because it is not ready or another application is using it"
The scanner is ready and I can't think of any other programs that is using it. There might have been a problem with a Trojan virus I downloaded 3 weeks ago. I discovered it and had to purchase and install Doctor spyware to remove it. It removed it but I seem to recall some kind of twain source message that flashed across my screen at the time. Is there a connection? A friend said to go to device manager and uninstall the drivers, then go to windows twain directory folder and delete its contents. I went to device manager in the control panel and open the folder but it was blank, no scanner nothing just a blank folder. This got me thinking that it might be more than just a simple problem. any suggestions for the next step would be greatly appreciated.

Thanks
 

pursuant2

Thread Starter
Joined
Dec 27, 2005
Messages
69
Thanks for the suggestion about the drivers. I did download the latest driver with the same result. I see there is an older driver to pick from do you think I need or should install that one too?
 
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